Manager – Infrastructure Engineering

The mission of the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. Their vision is to harness information and technology for a world free of poverty on a livable planet.

Responsibilities:

  • Oversee the design, implementation, and maintenance of IT infrastructure to ensure optimal and secure operation of servers, storage, data centers, networks, endpoints, and security systems.
  • Provide leadership for modern enterprise-wide networking infrastructure (LAN, WAN, VPN, Internet, Wi-Fi, and SD-WAN, Starlink), virtualization platforms (VMware, Hyper-V, or equivalent), and enterprise storage infrastructure (SAN, NAS, object storage) with emphasis on scalability, automation, and data resilience.
  • Lead engineering initiatives and direct strategic plans for infrastructure programs involving significant investments, critical business functions, and high complexity.
  • Communicate progress, challenges, and solutions to senior leadership, ensuring timely and budget-compliant program delivery.
  • Manage relationships with technology vendors and service providers, ensuring service delivery meets contractual agreements. Engage these partners to increase value for WBG beyond the contractual terms.
  • Drive the evaluation, development, and implementation of modern infrastructure solution standards, ensuring effective reviews, governance, low/zero ops, and adherence to best practices. Maintain alignment with business goals, architecture standardization, and system availability.
  • Provide comprehensive technical support, including troubleshooting hardware and software issues, training new technologies, maintaining documentation, and assisting with other technical needs.
  • Develop and execute strategies to enhance the end-user experience, including policies, procedures, communication, and employee engagement initiatives.

Requirements:

  • Master’s degree in computer science, engineering, information systems, business administration, or a related field, with at least 12 years of progressively responsible experience in IT and infrastructure engineering leadership roles; or a bachelor’s degree with a minimum of 15 years of relevant experience.
  • A minimum of 10 years of direct, hands-on experience in core infrastructure engineering, including modern data center operations, enterprise networks, storage management, compute platforms, virtualization, and disaster recovery, ideally within large financial institutions, governmental bodies, or multinational organizations.
  • Proven experience leading large, geographically distributed infrastructure teams.
  • Demonstrated expertise in designing and implementing infrastructure architecture, achieving operational excellence, and establishing and maintaining technology standards for reliability, security, and performance.
  •  Expertise in data center and cloud infrastructure management; Unix/Linux and Windows administration; virtualization; enterprise storage and backup; and network architecture (LAN/WAN, firewalls, VPN, SD-WAN).
  • In-depth knowledge of modern data center technologies, network protocols, storage solutions, virtualization platforms, cloud integration, and disaster recovery planning and execution.
  • Proven experience integrating cloud computing, automation, and security strategies into core infrastructure services to enhance scalability, resilience, and operational efficiency.

Source: https://worldbankgroup.csod.com/ux/ats/careersite/1/home/requisition/35466?c=worldbankgroup&sq=req35466