The mission of the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. Their vision is to harness information and technology for a world free of poverty on a livable planet.
Responsibilities:
Oversee the design, implementation, and maintenance of IT infrastructure to ensure optimal and secure operation of servers, storage, data centers, networks, endpoints, and security systems.
Provide leadership for modern enterprise-wide networking infrastructure (LAN, WAN, VPN, Internet, Wi-Fi, and SD-WAN, Starlink), virtualization platforms (VMware, Hyper-V, or equivalent), and enterprise storage infrastructure (SAN, NAS, object storage) with emphasis on scalability, automation, and data resilience.
Lead engineering initiatives and direct strategic plans for infrastructure programs involving significant investments, critical business functions, and high complexity.
Communicate progress, challenges, and solutions to senior leadership, ensuring timely and budget-compliant program delivery.
Manage relationships with technology vendors and service providers, ensuring service delivery meets contractual agreements. Engage these partners to increase value for WBG beyond the contractual terms.
Drive the evaluation, development, and implementation of modern infrastructure solution standards, ensuring effective reviews, governance, low/zero ops, and adherence to best practices. Maintain alignment with business goals, architecture standardization, and system availability.
Provide comprehensive technical support, including troubleshooting hardware and software issues, training new technologies, maintaining documentation, and assisting with other technical needs.
Develop and execute strategies to enhance the end-user experience, including policies, procedures, communication, and employee engagement initiatives.
Requirements:
Master’s degree in computer science, engineering, information systems, business administration, or a related field, with at least 12 years of progressively responsible experience in IT and infrastructure engineering leadership roles; or a bachelor’s degree with a minimum of 15 years of relevant experience.
A minimum of 10 years of direct, hands-on experience in core infrastructure engineering, including modern data center operations, enterprise networks, storage management, compute platforms, virtualization, and disaster recovery, ideally within large financial institutions, governmental bodies, or multinational organizations.
Proven experience leading large, geographically distributed infrastructure teams.
Demonstrated expertise in designing and implementing infrastructure architecture, achieving operational excellence, and establishing and maintaining technology standards for reliability, security, and performance.
Expertise in data center and cloud infrastructure management; Unix/Linux and Windows administration; virtualization; enterprise storage and backup; and network architecture (LAN/WAN, firewalls, VPN, SD-WAN).
In-depth knowledge of modern data center technologies, network protocols, storage solutions, virtualization platforms, cloud integration, and disaster recovery planning and execution.
Proven experience integrating cloud computing, automation, and security strategies into core infrastructure services to enhance scalability, resilience, and operational efficiency.
