Manager Treasury Financial Operations

The Risk & Finance Vice Presidency Unit (CRFVP) helps to ensure that IFC is sufficiently profitable and capitalized to sustain and grow its operations through prudent risk management at the corporate, portfolio, project, and client levels. It sets best practice standards in risk management to drive sustainable private sector development in emerging markets. CRFVP works in partnership with other IFC Vice Presidents to ensure IFC meets its corporate objectives.

The Controllers Department (CNT) is housed within CRFVP and is the IFC’s key leader responsible for reporting on financial matters to IFC’s senior leadership and board of directors.  The Treasury Support Operations Division (CNTTR) within CNT provides financial operations and accounting services for all IFC Treasury activities. The unit also provides operational support in the development of IFC Treasury’s new business initiatives and products.  The CNTTR team is in Washington DC (HQ) and Chennai, India, delivers its work program in a follow-the-sun model, and ensures that support operations are successfully delivered.

CNT is seeking a manager, based in HQ, to provide leadership and oversight on the CNTTR unit. The Manager will report to the IFC Controller, and s/he will serve as a core member of the CNT leadership team.   In carrying out his/her mandate, the CNTTR Manager collaborates closely with functions in CNT (Financial Operations and Financial Reporting), with other functions in the Corporation such as Treasury, Corporate Risk Management, Technology, Legal, as well as with WBG Corporate Affairs, IBRD Treasury Operations, external auditors and other external partners or vendors. 

Duties & Responsibilities:

The CNTTR Manager is tasked with the oversight of the multifunctional unit.  The successful candidate will perform the following duties and responsibilities:

  • Develop, plan, and lead CNTTR’s support strategy for delivering on the unit's mission and mandate.  
  • Develop unit objectives, productivity metrics, and work programs.
  • Oversee the multi-asset class operational processes and controls throughout the Treasury transaction life cycle, cash administration for IFC’s loans, equity, and other activities, and capital shareholding administration, ensuring that the team delivers superior services and timely deliverables.
  • Monitor operational performance, protect IFC’s assets and revenues, and optimize delivery models to allow greater efficiency and effectiveness.  Develop and use KPIs and other reporting tools and provide guidance on exception event handling and escalations.
  • Oversee quality assurance operations and controls of all treasury, cash, and capital share transactions, in collaboration with the CNT Financial Reporting team, IFC Treasury, and the Corporate Risk department, supporting US GAAP financial instruments accounting and ensuring compliance with internal financial accounting and reporting policies.
  • Manage and ensure adequate governance over contractual obligations, deliverables, and SLAs of vendors and other providers.  
  • Liaise with internal and external auditors on audit activities and be the focal point for inquiries on Treasury Product accounting operations.
  • Guide work program for IFC capital subscription contributions by member countries, working closely with the Corporate Secretary, IFC Legal, and the Executive Directors’ offices to coordinate communications with member countries officials.
  • Lead and enable support of new businesses and products.   
  • Design adequate systems and controls in support of settlements and cash activities.  Promote regular gap analysis for opportunities for Straight-Through-Processing, process improvements, cost-effectiveness, and reducing operational risk.
  • Keep abreast of industry practices and regulatory changes that impact the unit’s or department’s operations and engage with cross-business and market forums for strategy development.
  • Conduct the unit's workforce planning and provide input to the Department Director
  • Attract, retain, and develop high-caliber staff through the implementation and active use of the WBG career framework to increase individual and organizational capabilities.
  • Develop and coach supervisors and team leads to ensure business continuity in crises or his/her absence.
  • Perform periodic performance and other talent management exercises in collaboration with department leadership and HR business partners.  Meet departmental HR metrics and comply with relevant guidance.
  • Represent and advocate for the unit and department to LT, clients, and on corporate or external fora.
  • Develop and maintain strong and effective business and operational relationships with key partners in IFC and across the WBG.
  • Keep abreast of clients’ strategies to ensure effective support design.
  • Oversee the general administration of the unit's budget, contracts, expenses, provisioning, etc.
  • Serve as a backup in the absence of the Director as needed.

Selection Criteria:

  • Advanced degree (MBA or equivalent) in finance or business and a minimum of 12 years of relevant work experience.
  • Successful track record of achieving high-quality results, managing relevant financial operations, and delivering client value-added services to meet team and departmental objectives.
  • Excellent knowledge of IFC Treasury businesses, organization, systems, and processes is strongly preferred.
  • Demonstrated experience in building and leading teams, including managing, and motivating staff across different locations, and multi-cultural backgrounds and serving multi-disciplinary stakeholders.
  • Proven project management skills and aptitude for coordination and facilitation of teams required.  Proven ability to conceptualize, design, and implement innovative solutions and challenge the status quo to build the business.
  • Ability to work as an integral part of the CNT Management team. 
  • Ability to collaborate closely within the World Bank Group and with other multilateral development banks, financing institutions, and banks.
  • Ability to represent IFC externally and to develop and manage relationships with clients, vendors, government representatives, and other stakeholders.
  • Strong proficiency in relevant systems used in the operational environment and the complex matrix of operating systems, their interrelationships, and dependencies. 
  • Superior written and verbal communication skills and ability to convey complex financial issues concisely to senior management, colleagues, and clients including IFC Treasury front and middle offices.
  • Meet WBG-wide managerial competencies, namely Courage of your Conviction, Leading the Team for Impact, Influencing Across Boundaries, Fostering Openness to New Ideas, and Building Talent for the Future.