Mobile Implementation Officer (MIO)

Médecins Sans Frontières (MSF), BRUSSELS + FIELD, Belgium

Skill Required:, HR and AdminProject/ Programme Management
Preferred Experience: 
3 to 10 Years
Email for CV Submission: 
Closing Date for Applications: 
29th December, 2016

Job Description


OPS eHealth Support Unit Vision statement

Field-focused, bottom-up, governance-minded, we aim to provide MSF operations dedicated digital services support for humanitarian medical services.

EHealth in OCB stands for the use of digital tools and electronic components of all kind for medical & operational purposes in the field. This includes, but is not limited to, Telemedicine, GIS, UAVs, mHealth, digital health information system, EMR, digital social networks, 3D printing, etc.

EMR for Clinical Support at OCB

Field missions have expressed a need for an electronic solution to help them with treatment path and patient follow-up. The eHealth Unit has reacted by investigating the needs and has defined the EMR project with a focus on support for care providers in their daily medical activities, better communication and sharing of patient information between the various services and personnel and use of available information for service management purposes. The main goal of the project is to build a strong basis for an EMR solution implementable in a variety of MSF-OCB projects.

Nature of the MIO Data Modeling Analyst

S/he will build the data model for the EMR solutions for various types of MSF projects, taking into account the needs of the various stakeholders and prepare the implementation of the database with the team responsible for the configuration of the software. Meanwhile the MIO Data Modelling Analyst will follow up on the preparatory work for implementation of the EMR.


Data Modeling (75%)

  • Build the data model for the EMR pilot projects with the perspective of using the models for other similar projects in future

  • Determine and define the attributes and keys for all data entities and the relationships between them

  • Make sure the data model is adapted to the pilot projects’ reality as well as MSF-OCB standards

  • Detail the user types, indicating which types will have read and/or write access to what data

  • Provide the software developers with any information they need to build the database

  • Enable interoperability of the database with other MSF-OCB standards

  • Support MSF standards adaptation and elaboration

EMR project representation (10%)

  • Serve as the local point of contact for field staff, taking into account their needs for the data model and connecting them to the right person whenever needed

  • With the support of the HQ in Brussels, follow up of the preparatory activities for the implementation of the EMR, including hardware and infrastructure upgrades

  • Support communication on the objectives, functionality and implications of the EMR to be implemented in the field

Training of future users (10%)

  • Assess the need for computer skills or other trainings in order for users to be ready for the appropriation of the EMR tools

  • With the support of field staff, organize the necessary trainings

Assist in the recruitment and train local support team (5%)

  • Assist HR staff in recruiting the local support team through the project and mission’s existing recruitment procedures

  • Train the new team to prepare them for their new jobs and clarify and promote MSF’s values and activities

  • Lead the lead the team throughout testing and implementation and prepare the future team leader to take over once implementation is over


  • University degree in information technology, statistics, economics, business administration or any related field

  • At least 2 years’ experience in data modelling or the development of databases and related applications, specifically in a medical context

  • Experience in recruiting, training and leading teams or delivering user and/or technical support to application users is a significant asset

  • The ideal candidate is independent, results-oriented and rigorous with proven communication skills and team spirit

  • Willingness, enthusiasm, and availability to travel to and work in different field settings

  • Adherence to the MSF principles

  • Fluent in English and French



  • 1 year “MIO contract”– full-time

  • Field position : salary according to MSF-OCB Field salary scale

  • Position based in Brussels but mainly carried out (up to 70% of the time) in the field.

  • starting as soon as possible

    Application (CV + cover letter) to be sent to Beatrice Barbot - by the 28th of December with “MIO Data Analysis” in the subject

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