Monitoring and Evaluation Manager
FHI 360, Zimbabwe
Closing Date for Applications:
The Zimbabwe HIV Care and Treatment (ZHCT) mechanism will increase the availability and quality of care and treatment services for People Living with HIV (PLHIV) primarily through community based interventions that complement the public sector as part of the multi-sectorial response led by the Government of Zimbabwe. ZHCT has two objectives; 1) to increase the availability of high quality comprehensive care and treatment services for PLWHIV at community level 2) to strengthen community level health systems to monitor, track and maintain PLWHIV in care.
The Monitoring and Evaluation Manager supports the Director ME&L in all monitoring and evaluation (M&E) activities for FHI 360 Zimbabwe. S/he supports the Director ME&L in provision of technical inputs to improve and facilitate the delivery of sound technical assistance in M&E. S/he collaborates closely with other major stakeholders in the implementation and improvement of the national M&E effort in Zimbabwe.
Duties and responsibilities:
- Support the Director in managing the FHI 360 M&E department, defining strategies, goals, objectives and work plan, and monitoring their implementation.
- Facilitate deployment and use of electronic medical records system at FHI 360 supported sites.
- Take a leadership role in all QA/QI processes within FHI 360 Zimbabwe and among FHI 360’s Implementing Partners.
- Strengthen the capacity of the FHI 360 M&E Team, and of FHI 360 technical staff in general; stay alert of the latest best practices in M&E to ensure up-to-date service delivery by the FHI 360 M&E Team.
- Foster FHI 360’s relationships with key counterparts at various levels, to facilitate synergies and guarantee harmony between FHI 360 and Zimbabwe M&E for health activities.
- Upon request, provide general technical assistance in M&E to partners as well as to other key stakeholders; in particular, assist in data management, analysis and quality management of related work.
- Supervise and support the data management, analysis and quality management-related initiative undertaken by M&E officers at the country office and field offices. In particular provide guidance in the development and/or adaptation of M&E tools, in the monitoring of their day-to-day use, and in their modification.
- Provide sound technical leadership in the FHI 360 Quality Management System (Standard Operating Procedures, Process Flowcharts, Forms), in the FHI 360 data flow (processes and procedures for data flow, collecting forms), and for the design, update and use of the FHI 360 databases.
- Review, validate, share and present regular FHI 360 M&E reports, to be used by various stakeholders (health workers in service delivery points, public health practitioners, technical officers and management in FHI 360).
- Develop concept papers and research papers to improve and or extend existing monitoring and evaluation activities.
- Represent FHI 360 at National and International events.
- Perform other duties as assigned.
Knowledge skills and abilities
- Knowledge of health and development programs in developing countries in general and Zimbabwe specifically.
- Sound knowledge and experience regarding M&E, statistics and quality assurance/quality improvement, and their specificities for developing countries.
- Sensitivity to cultural differences and understanding of the political and ethical issues surrounding HIV infections.
- Capacity to manage and build the capacity of a large team, within a multi-cultural environment.
- Capacity to consistently provide technical inputs on HIV/AIDS in the FHI 360 network to improve the quality of HIV/AIDS service delivery.
- Ability to understand full range of issues around the clinical management of HIV/AIDS, including provision of ART.
- Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants and recipients of assistance.
- Ability to represent FHI 360/Zimbabwe to donors, stakeholders and the NGO community.
- Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
- High degree of proficiency in written and spoken English communication, including presentation and training skills.
- Proven ability in supervising staff.
- Well-developed computer skills.
- Ability to travel within Zimbabwe 25% time.
Qualifications and Requirements:
- MB.BS/MD/PHD or similar degree with 3 to 5 years relevant experience with at least 5 years progressive experience working in Monitoring and Evaluation in large HIV/AIDS programs at national or international level.
- MS/MA in demography, economics and an MPH or similar degree with 5 to 7 years relevant experience in project-level or state/national-level Monitoring and Evaluation in large HIV/AIDS programs at national or international level.
- Sound practical knowledge of statistics and the use of statistical software.
- Proven experience in project development, planning and facilitating technical training.
- Familiarity with Zimbabwe public sector health system and NGOs and CBOs is required.
- Familiarity with USAID and PEPFAR programs is required.