Monitoring Assistant (M&E)
World Food Programme, Freetown, Sierra Leone
Closing Date for Applications:
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
The position will be based at Freetown Country Office and reporting to Monitoring & Evaluation Officer. At this level job holders is expected to take responsibility for completion of a range of processes and activities related to monitoring that require some interpretation of standard guidelines/practices. Job holder is able to recommend a course of action to staff at various levels and may allocate tasks to other support staff.
To coordinate and perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.
KEY ACCOUNTABILITIES (not all-inclusive)
- Manage the beneficiaries Feedback Mechanism by monitoring and reporting issues, complaints and complements from beneficiaries and communities where WFP is providing assistance. Follow up with the Head of M&E/VAM Unit and responsible programme managers to ensure that bottlenecks and issues are immediately followed up and resolved.
- Support the M&E/VAM unit by verifying the planned movements and distribution of food or non-food items, reporting issues or discrepancies to the supervisor for timely resolution of problems and ensure that the quantity distributed and the quality of the operation is in line with WFP Standards.
- Maintain information records, and monitoring plan and actual documentation, such as record of commodity movements and programme checklists, in order to assist in the effective delivery and distribution of food items or non-food items.
- Collate assistance programme(s) data in accordance with clear direction, in order to support programme reviews and informative decision-making
- Liaising with cooperating partners and internal counterparts to gather feedback and comments to support programme reviews and improve service
- Receive and collate comments and feedback from cooperating partners, beneficiaries, and beneficiaries, to support identifying programmatic issues with a very to fostering efficient operation.
- Provide guidance for cooperating partners and stakeholders on WFP operational practices, monitoring tools and methods in order to support them to complete self-monitoring tasks and contribute to the visibility of WFP in the coverage areas.
- Prepare field mission reports to document programme implementation
- Follow set emergency response processes and procedures for emergency food assistance
- Submit report on daily basis on complaints received, resolved and unresolved.
- Prepare Progress reports on weekly basis indicating clearly number of complaints and compliments received from beneficiaries by activity.
- Perform other related duties as required.
STANDARD MINIMUM QUALIFICATIONS
- Education: Completion of secondary school education. Preferably university degree in Statistics, Computer Science or other related field is required.
- Experience: At least four years of progressively responsible support experience in monitoring and evaluation or other related field.
- Language: Fluency in both oral and written communication in English.
Knowledge and skills:
- Good knowledge of computer and data base
- Experience in specialized statistical software (SPSS)
- Ability to plan and conduct neutral analysis and reporting