At Food for the Hungry, we operate under a set of guiding principles we call “The Heartbeat.” This includes our Values, Vision, and Purpose, which serve as the explanation of who we are and how we work as an organization. Together we follow God’s call responding to human suffering and graduating communities from extreme poverty.
Part of the Learning and Evaluation (L&E) Department, the M&E and Learning Coordinator will support and work with Senior Director Learning and Evaluation and Global Monitoring and Evaluation Director in deepening FH's program impact and global influence through systematic research, learning, and knowledge management developed in coordination with regional offices and GSC departments.
This position will promote a culture of learning throughout the organization through enhancing collaboration and communication of program learning by conducting meta-analysis of program data so that the analyzed data could be used for critical reflection and decision making within the organization.
*Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Key Result #1 – Coordinate with various stakeholders the activities of Learning and Evaluation Department and maintain the department calendar and work plan.
- Coordinate with each member of the L&E team to ensure that the work plan is up to date and maintain the department calendar of events and activities;
- Coordinate with various fields and other departments in the GSC, the dates for all types of program evaluations, studies and implementation of evaluation recommendations;
- Ensure that terms of reference for each evaluation is submitted and reviewed timely;
- Coordinate any technical and logistical support required for quantitative and qualitative data collection;
- Coordinate within the team the availability of L&E representative in the learning and reflection events during the midterm evaluation;
- Coordinate with the Regions the dates and logistics around Regional Monitoring and Evaluation Trainings.
Key Result #2 – Coordinate L&E Activities for Knowledge Generation, Knowledge Sharing and Learning for Improved Program Impact.
- Support the L&E team to develop a prioritized research and learning agenda and implementation plan to fulfill corporate strategy learning targets;
- Design and implement effective learning approaches through inter and intra department collaboration;
- Document and share learning – ensure requirements to document promising practices and lessons learned;
- Coordinate webinars and presentations to communicate evaluation and study findings to broader FH audiences;
- Identify and curate knowledge content – actively collaborate with and technical experts, manage and implement organizational wide content strategies to ensure that the right knowledge is getting to the right people at the right time (and in the right way);
- Ensure research and learning reaches relevant end users in usable format to inform program design, decision making, storytelling and branding;
- Develop user-friendly products, activities and storage platforms to transfer knowledge. Possible products and activities include:
- Annual knowledge report
- Annual impact report
- Literature review summaries
- Research papers
- Knowledge blogs
- Regional learning events/conferences
- Conduct presentations at conferences, universities and working groups.
Key Result #3 – Assist L&E team’s efforts to build organizational wide Learning and Evaluation capacity.
- Support reviewing of log frames for all grants above 100,000$ and log frames from privately funded projects;
- Coordinate the schedules of M&E Task Force Meetings and Regional M&E Technical Collaborative Network and participate in them virtually;
- Assist the Global M&E Director in M&E competency assessments and designing individual capacity building plan for the Country level M&E Managers and any other M&E staff;
- Assist Global M&E Director in updating various M&E toolkits;
- Maintain the Learning and Evaluation page on FH Connect and updating it on a regular basis;
- Assist L&E team in developing training material for the Regional M&E Trainings;
- Interact with internal communications and marketing to promote the results of FH’s work.
Key Result #4 – Be responsible for ensuring the timeliness, final editing and quality of all baselines, evaluations and any other household survey reports.
- Ensure that reports of baselines, evaluations and other household survey reports meet the quality standards as outlined in the M&E policy document;
- Responsible for ensuring that feedback by different stakeholders are incorporated into the final report;
- Be responsible for final editing and formatting of the reports.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty/function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Vibrant personal relationship with Jesus Christ and Christian commitment to serving the poor and in full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose;
- Excellent skills in writing technical reports;
- Demonstrated experience and expertise in building technical capacity of M&E staff;
- Demonstrated experience and expertise in designing, implementing and documenting robust quantitative and qualitative program evaluations;
- Ability to draft Terms of Reference, select and supervise consultants to provide high quality and relevant program evaluations;
- Strong people skills and ability to work collegially with people from varying cultural and educational backgrounds;
- Proficient in creation of data entry templates and analysis programs using Epi-Info (Windows or Unix version) and other database software;
- Proficient in MS Office Suite, with strong skills in MS Excel;
- Proficiency in use of Pocket PCs / tablets / mobile phones for data collection a plus
- Strong interpersonal skills desired;
- Excellent people skills including warmth and sensitivity, conversational, able to relate to and effectively communicate with people from different cultures (at various levels within the organization);
- Able to self-manage a diverse and dynamic set of responsibilities, proactively solve problems and / or suggest viable solutions while advancing goals and objectives;
- Excellent organizational skills; ability to plan and coordinate work, ensure the efficient flow of projects and processes; multi-task;
- Excellent written and verbal communication skills;
- Experience with – and knowledge of – organizational performance metrics and tracking (preferred)
- Ability to sit at a computer for up to 8 hours a day doing repetitive motions on a keyboard;
- Ability to lift up to 25 pounds above shoulder height;
- Ability to travel up to 30% of time per year in the US and internationally, to insecure countries or locations.
Education and Experience: Bachelor’s degree in Monitoring and Evaluation, Statistics, Social Sciences, Economics or equivalent combination of education and professional experience. Master’s Degree preferred. Minimum of at least one year of professional experience in monitoring and evaluating international development or publicly-funded international programs in developing countries. Experience of living in a developing country and working with community development programs will be an added advantage.
Supervisor Responsibilities: This position does not have direct supervisory responsibilities.
Language: Proficiency in spoken and written English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.