Monitoring & Evaluation Coordinator

Norwegian Refugee Council, Erbil, Iraq

Skill Required:, Monitoring and Evaluation
Preferred Experience: 
3 Years
Closing Date for Applications: 
2nd December, 2019

Job Description

NRC in Iraq

Since the end of the war with Islamic State in 2017, Iraq has been recovering from the significant damage and destruction caused by the armed conflict. Of the more than six million Iraqis who fled their homes since 2014 4,2 million Iraqis have returned to their area of origin and 1,6 million remain internally displaced people (June 2019 HRP monitoring report). Many Iraqis have returned to areas that lack basic infrastructure, services and livelihood opportunities, or where explosive devices have not been cleared. Other challenges returnees face include the lack of security, community acceptance, housing, property and civil documentation issues and lack of educational and health services.

The UN estimates that more than 6,7 million Iraqis will need assistance in 2019. With military operations against IS group having ended, the Iraqi government faces new challenges to ensure an inclusive reconstruction and reconciliation that will sustain peace. Since 2010, NRC Iraq has been assisting internally displaced Iraqis, Syrian refugees, and host communities in Ninewa, Dohuk, Erbil, Kirkuk, Basra, Salahadeen and Anbar Governorates.

We focus on assisting the newly displaced, those experiencing protracted displacement in camps and those in hard-to-reach places. In 2019, NRC scaled-up programmes across Iraq to respond to people in need using our shelter and settlements, education, camp management, legal assistance, livelihoods, and cash activities.Duties and responsibilities
The role of the M&E Coordinator is to establish and implement systems for NRC’s Activating Markets and Agricultural Livelihoods (AMAL) project which aims to support communities in Iraq to recover from the conflict and develop resilience. These systems will increase the availability and use of timely and accurate information at programs and at country levels by catalyzing the use of technology and data-driven approaches for informed decision. Within this context, the Monitoring and Evaluation (M&E) Coordinator will provide technical support to in-country staff pertaining to M&E and accountability, and build capacity in the country mission by identifying and supporting the implementation of effective, cost efficient and meaningful M&E and accountability systems. The following is a brief description of the role:

Generic responsibilities

  • Adherence to NRC policies, guidance and procedures;
  • Support and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance and tools;
  • Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for M&E;
  • Support programme staff in planning for and executing M&E, including, data collection methodology and tools and data management, analysis and use;
  • Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review;
  • Contribute to organisational learning through supporting specific analysis, lessons learned and reports;
  • Capacity building and training of programme and M&E support staff on M&E technical and conceptual areas;
  • Supervise and mentor M&E support staff in executing M&E plans;
  • Contribute to the design of M&E staffing structure and resourcing, including collaboration with programme staff to identify and plan for M&E needs.

Specific responsibilities

  • Support the process to establish AMAL project M&E and accountability (Community Accountability Response Mechanism - CARM) systems;
  • Support and/or participate in the development of guidance and frameworks for CO procedures, policies and processes that assist in institutionalizing and supporting M&E throughout the AMAL project locations;
  • Participate in program design and proposal discussions, including support on theory of change development, log frame design, and budgeting for M&E;
  • Provide leadership, support to project managers in planning and standardizing M&E across the project;
  • Support project managers and coordinators through development of data collection methodology and tools, and systems for on-going data analysis;
  • Support external exercises i.e. evaluations, assuring the quality of the process in close coordination with the Core Competencies Advisors;
  • Support and contribute to the development of a data management system for the AMAL Project;
  • Ensure that monitoring data is fed into management decisions and used in programme management;
  • Capacity building and training of programme and M&E field based staff on M&E technical and conceptual areas in relation to the AMAL project.;
  • Encourage and support the absorption of lessons and recommendations at area office level, emerging from various AO (grant reviews, after action reviews, grant closures) and CO events (evaluations, assessments, technical visits, learning reviews).

Knowledge, Experience & Skills that will help you succeed in this role

  • Graduate degree in directly related field, such as operations research, quantitative analysis, etc.; significant work experience in directly related field will be considered in lieu of specific M&E related education;
  • At least 3 years’ experience in an international NGO in an emergency setting, including M&E capacity and systems development;
  • Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods;
  • Understanding of data and information needs for program management and decision making
  • Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies;
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods;
  • High level English language proficiency (speaking, reading, writing);
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access);
  • Experience using STATA, NVivo;
  • Good communication and interpersonal skills;
  • Strong organisational and team working skills;
  • Good cultural awareness and sensitivity;
  • Highly approachable, trustworthy and confidential;
  • Knowledge of the political situation in Iraq is an asset;
  • Expertise within one of NRC’s core competencies is an asset, especially livelihoods;
  • Knowledge of UN system, experience with field level coordination with UN organisations, INGOs, donors and authorities;
  • Knowledge of remote monitoring systems;

Personal qualities

  • Ability to work under pressure, independently and with limited supervision;
  • Ability and willingness to work and live under difficult circumstances;
  • Ability to engage and motivate staff in a challenging program area;
  • Good coordination skills;
  • Goal oriented and visionary;
  • Patient, flexible and creative, and it helps if you have a sense of humour;


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