Monitoring & Evaluation Coordinator

Norwegian Refugee Council, Mogadishu, Somalia

Skill Required:, Monitoring and EvaluationTraining and Capacity Building
Preferred Experience: 
3 Years
Closing Date for Applications: 
25th March, 2020

Job Description

The position advertised is based with NRC, the Consortium lead agency. The BRCiS M&E Coordinator is a member staff of the Consortium Management Unit (CMU) and works for Consortium Members (including ACF, Cesvi, Concern Worldwide, NRC, the IRC and Save the Children).

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusive and accountability. These attitudes and believes shall guide our actions and relationships.

Duties and responsibilities

Generic responsibilities;

  • Adherence to NRC policies, guidance and procedures
  • Supports the BRCiS CMU M&E TEam in training Members on the use of the Consortium M&E’s tools and systems, including frequent visits to BRCiS Members’ offices and operations to ensure these are adequately and consistently used by Members
  • Supports the BRCiS CMU M&E Team in implementing the Consortium’s learning agenda, including the monitoring of technical approaches, tools, guidelines and assessments
  • Provide technical and coordination support to multiple large-scale research and evaluation projects at a time implemented by BRCiS Members and other external stakeholders such as research consultants or Third-Party Monitors (TPMs)
  • Lead the training of survey teams in the field (both qualitative and quantitative), monitoring survey/interview protocols, tracking data collection progress and supervise field teams to ensure data quality
  • Conduct qualitative and quantitative research and data analysis with the supervision of the BRCiS M&E Manager
  • Coordinate with Members to compile M&E-related inputs independently from start to finish with limited supervision
  • Contribute to the design and analysis of quantitative and qualitative survey instruments in collaboration with the MEAL Technical Working Group
  • Manage and expand positive and trusting relationships with Consortium Members that fosters professional development, programme ownership and decision-making of national staff in order to reach greater programme impacts.
  • Supervise the work of the BRCiS M&E Officer in executing all tasks outlined in JD
  • Maintain and administer the BRCiS call center and support the planning and implementation of the Consortium’s phone surveys
  • Specific responsibilities;

Coordination (50%)

  • Coordinate with Consortium Members on the timely submission of data requests coming from Third-Party Monitors
  • Take the lead in organizing BRCiS MEAL meetings, trainings and workshops including the preparation of dissemination of meeting minutes
  • Coordinate the timely submission of internal performance reviews in the field assessing Members’ performance in M&E
  • Manage the implementation of phone surveys for the Consortium’s seasonal monitoring work

Technical Support (50%)

  • Lead the development and implementation of evaluation and research activities by reviewing tools, methodologies, analysing data, contributing to the interpretation of findings and reporting-writing
  • Prepare internal/external reviews, evaluations, and lessons learned exercises
  • Hire, train and supervisor BRCiS enumerators in BRCiS call center
  • Supervise data collection (both field and phone interviews), conduct data quality assurance, answer questions from the enumerators at BRCiS call center and provide guidance and feedback
  • Review reports from surveys and offer recommendations for consequent reports
  • Any other ad-hoc request defined by the BRCiS M&E Manager


  • University degree preferably in social sciences, statistics and knowledge management, international relations and/or development or other relevant discipline.
  • At least 3 years’ experience in an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and systems development
  • Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
  • Understanding of data and information needs for program management and decision making
  • Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
  • High level English language proficiency (speaking, reading, writing)
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
  • Experience using SPSS, STATA, Epi Info, R, Tableau or other data analysis/visualization software

Personal qualities

  • Good communication and interpersonal skills
  • Strong organisational and team working skills
  • Good cultural awareness and sensitivity
  • Highly approachable, trustworthy and confidential
  • Advanced English Language level (Business English is a plus)
  • Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
  • Good level of proficiency in Windows Excel and quantitative analysis (SPSS preferred)
  • Proven presentation, training and facilitation skills


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