The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.
In most cultures volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities.
In all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive.
Organizational Context & Project Description
UNICEF India is fully committed to working with the Government of India to ensure that each child born in this vast and complex country gets the best start in life, thrives and develops to his or her full potential. The organisation began its work in India in 1949 with three staff members and established an office in Delhi three years later. Currently, it advocates for the rights of India’s children in 16 states. The UNV will be working in the Communication for Development(C4D) section which is responsible for leading the social and behaviour change communication efforts of UNICEF India. The C4D Network has 9 staff in the country office stationed in Delhi and the remaining in the various state offices across the country.
The UNV will be providing assistance to contribute primarily to evaluation with focus on the quality of the stated key end-results in information/data collection, data analysis, monitoring & evaluation (M&E) existing tools and systems inputs, preparation of reports, enhance communication partnership opportunities, aspects of capacity development initiatives at national and sub-national (results-based and performance-based monitoring) as well as support the identification and research and evaluation priorities. She/he will be assisting the M&E section focal point in the monitoring of SBCC interventions resulting in system strengthening in key sectors, namely health and gradually other programme sectors.
This position will aim to support the UNICEF Country Office can prioritize developing useful, valid and reliable data to fill information gaps and to strengthen the performance of UNICEF C4D-supported programmes including their relevance, efficiency, effectiveness and sustainability. These contributions will be aligned to key strategic areas prioritized as per C4D strategic programme interventions identified in the situation of children and women, and theories of change of the country programme to support policy advocacy and programme implementation at national, sub-national level, as well as contribute to develop technical inputs to the Sustainable Development Goals (SDG) agenda.
New Delhi and the surrounding National Capital Region is a large and bustling metropolis of some 14 million people undergoing rapid changes. The capital city is an administrative, cultural and commercial center with modern amenities and well connected by air. It is a safe place with large expatriate community drawn from embassies, UN agencies, MNCs and foreign businesses. It has short moderate winter and long hot summer.
Conditions of Service
- A 12-month contract; with subsequent contract extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment.
- Travel to duty station (if applicable) and a Settling-In-Grant will be provided in the event duty station is not within commuting distance from the place of recruitment. A Volunteer Living Allowance (VLA) of Rs. 42,473.67 (Rupees Forty Two Thousand Four Hundered Seventy Three and Paise Sixty Seven only) is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents), as well as final repatriation (if applicable) and resettlement allowance for satisfactory service.
Duties and Responsibilities
Under the direct supervision of C4D Specialist, the UN Volunteer will undertake the following tasks:
- Assist with conducting and/or managing and evaluations that are impartial, independent, credible and meet professional standards.
- Assist with the evaluation of programmes and projects or policies
- Assist in evaluation planning including preparation of Terms of Reference;
- Provide scheduling and logistical support for individual evaluations and evaluation fiield visits;
- Support evaluations conducted by staff members and consultants;
- Support the application of quantitative and qualitative data collection and analysis tools, techniques and approaches;
- Keep abreast of developments in the area of monitoring and evaluation including formal training on techniques and approaches.
- Contribute to ensuring that that the monitoring and evaluation findings and recommendations are followed- up.
- Assist in the monitoring of management responses to evaluations;
- Participate in meetings, workshops and other discussion fora to discuss the importance and usefulness of evaluation results.
- undertake knowledge management activities in support to the evaluation function.
- Assist to ensure programme communication provides quality inputs, information to assess progress towards expected results with focus on evaluation (specifically relevant to systems strengthening frameworks) established in annual work plans.
- Support to ensure that a set of C4D programme performance indicators is identified and adjusted as necessary, with inputs of all concerned partners in the context of the multi-year and annual IMEPs, the Annual Management Plan and Annual Work Plans.
- Assist in the evaluation and monitoring system to ensure key annual C4D programme indicators are tracked and analysed.
- Assist to ensure that monitoring and evaluation systems are properly designed, and that data collection and analysis from field visits are coordinated and standardised across C4D/SBCC programmes to feed into to programme performance monitoring.
- Provide assistance to the C4D Specialist for coordination with the states in developing and including SBCC monitoring and evaluation plans and activities as fundamental to planning, implementation of interventions at state level specifically relevant to systems strengthening (knowledge management; capacity development; programme and planning support; strategic multi-sectoral partnerships; etc.)
- Monitor and evaluate programme activities and prepare monitoring and evaluation reports. Exchange findings, experiences, lessons learned and new methods with partners, including support in development and management of knowledge products by documenting SBCC related activities and tools developed by UNICEF/Development Partners and ensuring their appropriate dissemination.
Furthermore, UN Volunteers are required to:
- Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
- Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
- Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities;
- Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;
- Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
- Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.
- Increased level of performance of Evaluation policy indicators at the country level
- National Evaluation Capacity development activities led to enhanced Follow up and Review processes at the national level.
- The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counterparts, including Implementing Partners (IPs);
- Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment
- A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed
- Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented.
- Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations.
- Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
- Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.
- Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender;
- Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;
- Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary;
- Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.
Required Skills and Experience
- University degree in social science, economics, public administration, social/behavioural sciences, (Sociology, Anthropology, Psychology, Health Education, Monitoring and Evaluation or related field, or combination of first level degree with relevant experience;
- At least two years of relevant professional work experience
- Specific coursework or practical experience (up to 2 years) in the area of results based management (RBM), monitoring and evaluation, statistics and/or research methodologies; This could include work experience in the development, planning and management of social development programmes, with practical experience in the adaptation and application of communication planning processes to specific programmes
- Relevant computer skills; specifically Microsoft Office (i.e. Word, Excel, PowerPoint) and social media. Familiarity with statistical software (i.e. SPSS, Stata) would be an asset;
- Good interpersonal, networking and communication skills;
- Willingness to contribute and work as part of a team;
- Respect for diversity and adaptability to other cultures, environments and living conditions;
- Previous experience as a volunteer and/or experience of another culture, (i.e. studies, volunteer work, internship) would be highly regarded;