Office Assistant

World Health Organization, New Delhi, India

Skill Required:, HR and Admin
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
12th March, 2020

Job Description

Development of national drug policies, monitoring of medicines use and management, and revision of essential drug lists and clinical guidelines; technical and financial support provided in order to ensure establishment of national drug policies and their various components, which are in tune with priorities in national health development.
Under the direct supervision of Regional Adviser - Essential Drugs and Other Medicines (EDM) and broad guidance of the Director, Health Systems Development (HSD), the incumbent provides office and secretarial support to the RA-EDM and also the RA in Traditional Medicine as follows:

  • Type correspondence, format documents, tables and reports from plain and corrected copies, forms, handwritten or rough drafts and printed matter, ensuring conformity with WHO standards; maintain correspondence logs, files and simple office records.
  • Assist unit/department in the organization of meetings, workshops, seminars, etc., photocopying documents, preparing briefing /meeting files, including labels and dividers, collecting documentation from various sources and provide back-up to colleagues.
  • Prepare travel authorizations, flight and hotel reservations, APWs and procurement documents.
  • Obtain documents and information from within or outside the department based on instructions and disseminate as required.
  • Maintain reports, presentations, documents and other materials related to meetings, seminars, workshops and other areas of work and prepare list to facilitate searches and maintain a comprehensive filing system in collaboration with colleagues in the unit/department.
  • Assist in maintenance of the regional websites for essential medicines and traditional medicine.
  • Answer telephone calls, responding to routine queries and/or reroute as appropriate.
  • Perform other related duties as required, including providing secretarial support to other areas of work.

Essential: Completion of secondary school education.

Desirable: Training in word processing, secretarial practices. University degree is an asset.
: At least two (2) years' experience in secretarial/clerical/administrative work

Desirable: Experience in WHO or in another UN/International organization would be an advantage.

  •  Thorough knowledge of modern office procedures and practices. The incumbent keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in the department, and WHO.- Ability to draft standard correspondence;- Ability to handle work in a timely and accurate manner with tact and discretion, as required.- Ability to maintain and update knowledge in the use of office technology through in-house courses, on-the-job training and/or self-training.
  • Other skills (eg. IT): Proficiency in the use of modern office software packages such as MS Office (Word, Excel, Powerpoint, Outlook, etc) and standard office equipment. Good working knowledge of GSM (or other Oracle-based ERP system).

WHO Competencies

  • Teamwork
  • Communication
  • Respecting and promoting individual and cultural differences
  • Knowing and managing yourself
  • Producing results

Use of Language Skills
Expert knowledge of English.
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at INR 496,317 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


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