Operations Analyst

World Bank, Sarajevo, Bosnia-Herzegovina

Skill Required:, Business Development/ Resource MobilizationProject/ Programme Management
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
13th October, 2020

Job Description


Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. 

About the World Bank in BiH

Over the past few years, the World Bank has actively supported the development of Bosnia and Herzegovina through investments, knowledge and technical assistance. This support has translated into tangible results, including: RESULTS

The support is based on priorities agreed with authorities and reflected in the joint Country Partnership Framework (CPF). The current CPF focuses on three main areas: enhancing the efficiency of the public sector; unleashing the potential of the private sector; and enhancing resilience to natural shocks. Throughout its work, the World Bank focuses on enhancing inclusion and opportunities for all, but especially for women and youth.

The World Bank recently published an updated country diagnostic, which highlighted the need to act rapidly and strategically to protect and better leverage the human capital of the country. This includes enabling the creation of more and better jobs, enhancing the quality of public services, addressing environmental risks (including air pollution in major cities), improving the quality and relevance of education and strengthening healthcare. The COVID pandemic has increased the urgency to act rapidly to provide relief to those directly affected and to enable the economic recovery by supporting enterprises and entrepreneurs and eliminating obstacles for firms and entrepreneurs.

The challenges ahead are major and will require commitment, foresight and dedication. The World Bank remains fully committed to work hand in hand with the people of BiH to address these challenges together.

About this position

The World Bank is seeking an Operations Analyst (OA) to join the team based in BiH. The OA works closely with the Country Manager and World Bank technical teams working in BiH, as well as functioning as an ongoing liaison with authorities in the country.

For this position, we are seeking an entrepreneurial, dedicated and knowledgeable team member, with deep knowledge of the situation in the country and in-depth understanding of the World Bank’s operations and policies. Given the nature of the job, we seek applicants with judgment, well-develop analytical capacity and outstanding communication skills, both oral and written.

The main responsibilities of the position are as follows:

Portfolio oversight:

Ongoing monitoring of the ongoing financing operations, technical assistance and knowledge tasks.Proactive guidance to technical teams and counterparts.Early identification and action on bottlenecks for implementation of tasks.Review of Implementation Status Reports and Implementation Completion Reports in line with corporate guidelinesParticipate in actively in missions, including providing pre-mission advise to technical teams aimed at enhancing missions’ effectiveness and, during missions, documenting and following up on implementation agreements.
Analysis of new operations:

Review concept notes for financing operations, technical assistance and knowledge activities providing guidance to teams on country context and compliance with corporate guidelines
Strategic engagement

Core team member or strategic engagement activities, including Portfolio and Learning Reviews, Completion and Learning Reviews and Country Partnership FrameworksMaintain day-to-day operational contact with technical counterparts aimed at facilitating implementation of operations and ensuring adequate communication related to operational aspects of the World Bank programLead coordination and information exchange with development partners on technical aspects
Corporate activities

Lead preparation of periodic reports, briefs and portfolio analyses to headquarters

Lead the organization of events, including coordinating logistics, technical inputs and communications.Participate actively in communication of the World Bank’s programs and analyses
Selection Criteria

Relevant experience:

In-depth knowledge of World Bank policies and procedures. Demonstrated working knowledge of procurement, financial management and environment and safeguards framework (ESF).In-depth knowledge of the country context, including well-developed understanding of the government structure in BiH.Experience working with public sector officials
Personal traits:

  • Demonstrated planning and organizational skills, ability to deal rapidly, and in a timely and accurate manner, with shifting priorities and work pressure with minimum supervisory requirements.
  • Well-developed communication skills, including ability to express ideas clearly and succinctly in written and oral form.
  • Well-developed analytical skills
  • Ability to learn rapidly technical concepts as well as corporate guidelinesHigh level of energy, initiative and judgment.
  • Demonstrated problem-solving skills.Ability to work effectively in a team environment, and across organizational boundaries.


  • Master’s level degree in a relevant discipline (Economics, Law, Business Administration, Social Sciences or any field related to development) More than 2 years of increasingly complex work experience in support of country work programs.
  • Languages: proficiency in English and Bosnian


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