Operations Analyst

World Bank, Kuwait

Skill Required:, Research and Analysis
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
31st December, 2020

Job Description


Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. 

Country Management Context

  • The Gulf Cooperation Council Country Management Unit (CMU) is led by a Country Director located in Riyadh, Saudi Arabia. The CMU overseas the Reimbursable Advisory Services (RAS) program across the GCC countries. The GCC Operations Team (of which the Operations Analyst will be a part of) currently works across the GCC countries’ programs, with specific responsibilities for the countries that the Team is based in, regarding client relations and Country Office matters.
  • The Kuwait Reimbursable Advisory Services (RAS) program is led by a Resident Representative. The World Bank provides Kuwait with reimbursable services through an agreed Country Program. This relationship is a long-standing development partnership dating back to the early 1960s. As part of this partnership, the World Bank has contributed its global knowledge and international experience to support Kuwait's development plans and the State of Kuwait has supported many of the World Bank’s global development institutions and programs. The World Bank currently provides these advisory services within four strategic pillars: strengthening human development, improving public sector performance, promoting private sector development, and enhancing critical infrastructure development. The Country Office in Kuwait delivers its Country Program by drawing on the global expertise, experience and resources of the World Bank.

Roles and Responsibilities

Under the guidance of the Resident Representative (RR), her/his specific duties include the following:

  • Portfolio Monitoring and Implementation including Budget and Billing
  • Prepare materials for periodic portfolio reviews and country team meetings, in coordination with the Operations Officer (OO).
  • Review and screen relevant outputs/ reports for consistency with the country RAS program, in coordination with the OO.
  • Work closely with the Operations Manager and RR to undertake portfolio monitoring, analyzing operational data and providing regular and ad-hoc reports to the management on the status of the country programs and deliverables; status of mid-year reviews, etc.
  • Generate additional portfolio report as needed to support portfolio monitoring.
  • Coordinate with Resource Management staff to ensure accuracy of the data in the institutional information systems; identify issues and raise concerns with regards to the overall portfolio quality.
  • Assist in the monitoring and evaluation of the overall RAS country portfolio performance as well as in monitoring and managing individual activities in the portfolio.
  • Contribute to specific operational activities at all stages of the project design and implementation, including participation in the development of the concept notes, facilitating communication between the Bank’s task teams and counterpart agencies, follow up on agreements, reviewing budget planning, monitoring use of funds and assisting with client billing.
  • Conduct follow-up discussions with client representatives on selected problems and issues identified by the TTLs and task teams, in coordination with the OO.
  • Analyze projects at completion, comparing actual results with those projected at the concept note stage.
  • Program Development
  • Prepare inputs into business plans, coordinate work program agreements.
  • Client/ Country Relations
  • Undertake research and analytical tasks on a specific country issues, maintain informational databases in order to assist the TTLs and task teams with regular country monitoring notes and updates.
  • Draft sections of briefing materials on the status of the country program and project issues for the WBG Annual and Spring Meetings, as well as for management visits and other purposes.
  • Interact with country and task team members, and the respective government agencies in the formulation and implementation of documents related to strategic cooperation with the government.
  • For missions taking place where the OA is located, support the visiting missions for the PG by participating in meetings with government agencies and maintaining records of meetings to ensure consistency with aide-memoires and other correspondence with the government, in coordination with the OO.
  • Provide backup duties for those PGs lacking OT coverage in countries by participating in dialogue with clients, joining kick-off/ wrap-up meetings, and informing the OT member responsible for the PG of the main messages and conclusions.
  • The OA may be expected to travel to other GCC countries, when key missions and meetings are taking place.
  • Perform other tasks as reasonably requested by the RR.
  • Country Office Duties
  • Country-level reporting; coordinating country-level portfolio review, CO guidelines, etc. help with Country Engagement Framework reporting, liaising with authorities, etc.
  • Selection Criteria

Education/ Experience

  • Master’s degree in economics, business, project management, international development, or related field and at least 2 years of experience in an international environment.


Data Collection and Management -

  • Ensures data relevance and quality through appropriate selection of data sources and sound collection and management. Develops appropriate strategies for dealing with data quality issues. Effectively uses software and systems in support of work
  • Knowledge and Experience in Development Arena - Understands policy making process; distills operationally relevant recommendations/lessons for clients
  • Program Dialogue Skills - Identifies and assesses policy issues and plays an active role in the dialogue with the government and/or other stakeholders
  • Deliver Results for Clients - Proactively addresses clients’ stated and unstated needs
  • Strong interpersonal skills - Behavioral competencies that facilitate dialogue with country partners and country teams, including listening skills, training and capacity development skills, and ability to adapt advice to the local institutional realities
  • Commitment to teamwork, knowledge-sharing, and ability to influence across organizational boundaries. Creates a team climate of practical and innovative action, facilitating collaboration between stakeholders
  • Lead and innovate - Brings new and different insights.
  • Deliver Results for Clients - Contributes to delivery of results for clients on complex issues.
  • Collaborate Within Teams and Across Boundaries - Collaborates within team and across boundaries.
  • Create, Apply and Share Knowledge - Actively contributes to and readily applies WBG’s body of knowledge for internal and/or external client solutions.
  • Make Smart Decisions - Leverages available data and makes timely decisions.


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