The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA. The total budget for 2025 is expected to range between 8 and 12 million EUR.
Reporting to the Country Director (CD), as Operations Manager you ensure the effective implementation, quality, and coherence of HI’s Palestine programme. You provide strategic and operational leadership, directly supervise Area Managers and the EOD (Explosive Ordnance Disposal) Chief of Operation, and coordinate closely with technical and support teams. The role supports compliance with donor requirements, promotes harmonized tools and practices, and strengthens project management capacities. You also contribute to strategic planning, risk mitigation, and the integration of cross-cutting priorities.
In this framework, your main responsibilities are:
Operational Oversight and Strategy Implementation :
Lead the planning, coordination, and implementation of field operations in close collaboration with Area Managers, ensuring alignment with the mission’s strategic and operational plans
Translate programmatic strategies, developed under THoP’s guidance, into feasible, timely, and efficient operational workplans
Contribute to the contextualization of the country strategy, ensuring that field-level realities and operational risks are appropriately considered
Regularly assess operational risks and constraints and develop mitigation measures accordingly
Supervision and Support to Area Managers and EOD Chief of Operations :
Directly supervise Area Managers and EOD CoO, providing guidance, troubleshooting, and strategic oversight to ensure consistent, high-quality field operations.
Promote strong field leadership, staff well-being, accountability, and cross-area learning
Ensure standardization of practices across field bases, while allowing for contextual adaptation where necessary
Operational Coordination and Cross-Functional Integration :
Serve as the primary link between field teams and support services (logistics, finance, HR, security), ensuring integrated planning and problem-solving
Convene and lead monthly coordination meetings with Project Managers (PMs), Area Managers, and support departments to review progress and address bottlenecks
Project Delivery and Compliance :
Closely with Area Managers and EOD CoO, monitor implementation of all field-based projects to ensure activities are delivered on time, within scope and budget, and in compliance with donor and internal regulations
Ensure that project implementation plans (work plans, procurement plans, distribution schedules, etc.) are realistic and regularly updated
Follow up on SitReps and other key reporting tools from Area Managers
Monitoring Tools and Standardization :
In collaboration with the THoP and MEAL Manager, promote the use of harmonized planning and monitoring tools across operational bases
Ensure tools such as workplans, procurement plans, and indicator trackers are in use, well-understood by field staff, and regularly reviewed
Contribution to Project Design and Feasibility :
Provide operational inputs during project proposal development, including logistical feasibility, access considerations, and timelines
Support the THoP in ensuring proposed interventions are realistically grounded in field capacities and constraints
Capacity Building and Leadership Development :
Identify capacity-building needs of Project Managers and Area Managers on operational aspects of project management (planning, logistics, budget follow-up, compliance)
Provide mentoring, coaching, and training as needed to strengthen field leadership and delivery capacity
Requirements :
You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager,
You show good coaching and management skills,
You master the project cycle management, as well as emergency donors,
You have a good ability to manage stress and a strong ability to support and advise your team,
