Operations Manager

United Nations Children's Fund

Belgrade, Serbia

As a Strategic Business Partner, the incumbent will be accountable for operations functions, facilitate change, provide risk informed, solution-focused analysis, advice and services and contribute to programme and management decisions for delivering results for children in specific operational contexts. The Operations Manager will accomplish this by:

  • Facilitating services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, human resources, and safety and security;
  • Supporting the line manager to implement career development, opportunities for staff;
  • Acting as a member of the Country and Senior Management Teams, representing the organizational risks, governance systems and policies, and promoting results based management.
  • Understanding business needs for the office, to anticipate challenges, propose viable/creative solutions aimed at value for money.
  • Providing key contribution to CPD, CPMP, AMP and support to Results Based Management and implementation using Value for Money criteria.
  • Promoting the fundamentals of ICT management, information security and controls;
  • Supporting supply and logistics strategies and interventions to meet programmatic needs while ensuring Value for Money (VfM), including procurement of fit for purpose products and services, and providing advisory support to governments, national systems and partners on supply chain management;
  • Supporting the country office during external and internal audit reviews and responding to audit observations and monitoring implementation of recommendations.
  • Providing regular feedback on risks and achievements of operations functions in the office;
  • Leading on facility management with a specific focus on inclusive accessibility, eco sustainability and common premises;
  • Monitoring business transactions processed by GSSC from a perspective of Efficiency, Performance, Risk Management and Fraud prevention
  • Supporting the management of PSFR operations and promoting efficiency across systems and processes, where applicable.
  • Supporting the Representative in addressing the results of the Pulse check survey/Global Staff Survey and designing office improvement plans accordingly.

To qualify as an advocate for every child you will have…

An Advanced University Degree (Master’s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) is required or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Comptable) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.”

  • A minimum of 5 years of professional experience, at the national and/or international level, is required, specifically in implementing organizational initiatives in one or more operations management area including budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communication technology, human resources.
  • Additional experience in one or more of the following areas, would be desired: Audit and investigations, Safety and security, Grant Management, Enterprise Risk Management.
  • Experience in a UN system agency, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset.
  • Prior experience working with or in the private sector, and supporting private sector fundraising, is desirable.
  • Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable.
  • Knowledge of Results Based Management is a requirement.
  • Experience in supporting successful client-oriented work units is an asset.
  • Familiarity with Microsoft Office applications is required.
  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

Source: https://jobs.unicef.org/cw/en-us/job/555488