Operations Officer

World Bank Group

Nairobi, Kenya

Experience: 5 to 10 Years

Skill Required: Accounts and Finance

IFC’s Operations Management Department (OMD) collaborates across IFC VPUs to simplify processes, maximize efficiencies, and enable delivery of IFC’s strategic priorities and commitments, as well as coordinate collaboration with the World Bank and MIGA on relevant WBG papers and programs.  The department is seeking to recruit a dynamic, adaptable, high performing Operations Officer who will support the work program of the Operational Management and Client Support (COMOS).  With staff deployed in field offices as well as headquarters, the COMOS team supports client-facing delivery of IFC 3.0 by working with teams to apply improved operational procedures and maximize results achieved in Operations.  The position will be primarily focused on providing operational management and client support for the Africa region (including a focus on FIG) and will report to the Regional Focal point for Africa.

Duties & Responsibilities:

  • Apply critical thinking to provide tailored advice to project teams on program structuring, design and course correction; governance/ADM application and compliance and portfolio and pipeline monitoring including fit with strategy.
  • Use expertise to build relationships with managers in supporting overall quality improvement initiatives and adherence to governance.
  • Contribute substantively to the annual Country Driven Budget (CDB) planning process by preparing analysis and materials that reflect relevant strategic messaging.
  • Act as a key contact to provide efficient, timely and effective inputs contributing to regional strategy development, QBRs, and other regional/corporate initiatives 
  • Deliver select training on governance, procedures, systems and best practices and support onboarding of new managers/directors 
  • Identify and prepare recommendations on any cross-cutting concerns raised by project teams that need adjustment (e.g., iPortal, shadow systems and practices, governance issues, reporting gaps etc.).  Share across OMD with relevant vertical leads and follow up on resolution.  
  • Develop analytical and other reports tailored to regional and corporate initiatives and programs
  • Share expertise, lessons and best practices and mentor and coach junior staff in the team. 
  • Collaborate with Partnerships, Finance, Results Measurement and other corporate support functions as needed.
  • Contribute to corporate initiatives to support dept and VPU as well as support Africa focal point as needed.

Selection Criteria:

  • Master’s degree in business, economics, finance, consulting or equivalent and a minimum of 8+ years relevant experience
  • Prior demonstrated experience in providing advisory/upstream operational support and investment operational support strongly preferred 
  • Sound knowledge of operations, particularly FIG is desired
  • Knowledge of IFC Advisory/Upstream and Investment governance, processes, tools and systems.
  • Effectively manages multiple roles and responsibilities and acts decisively to improve results
  • Ability to think strategically and deal with increased complexity with confidence and discretion
  • Ability to work effectively in situations of high demand, pressure and tight deadlines
  • Proven success in developing and maintaining strong client relationships
  • Excellent communication and presentation skills
  • Strong inter-personal skills, ability to interact effectively with clients and colleagues from various cultural backgrounds.
  • Should display the WBG Core Values: Impact, Integrity, Respect, Teamwork and Innovation.

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=20020&site=1