Operations Officer

International Organization for Migration, Bangladesh

Skill Required:, Project/ Programme Management
Preferred Experience: 
5 years
Closing Date for Applications: 
27th December, 2017

Job Description

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:

  • Internal candidates
  • Qualified applicants from the following NMS countries: Antigua and Barbuda, Bahamas, Cabo Verde, Djibouti, Micronesia (Federated States of), Gabon, Gambia, Guyana, Iceland, Comoros, Lesotho, Libya, Montenegro, Marshall Islands, Mauritania, Maldives, Malawi, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Slovenia, Suriname, El Salvador, Swaziland, Timor-Leste, Holy See, Saint Vincent and the Grenadines, Vanuatu, Samoa

Gender-based violence (GBV) is one of the most widespread but least-recognized human rights abuses, affecting both individuals and communities in the complex settings where IOM operates. Displacement, among many factors during a crisis, can exacerbate GBV-related risks. Activities and interventions to prevent and respond to GBV must be undertaken from the earliest stages of an emergency in a coordinated manner. As life-saving core emergency humanitarian actions, timely GBV interventions can remedy, mitigate or avert direct loss of life, physical and psychological harm or threats to a population and/or protect their dignity. In line with the commitments to the global Call to Action on Protection Against Gender-Based Violence in Emergencies, and in accordance with the IASC Guidelines for Integrating Gender-Based Violence Interventions in Humanitarian Action (2015), IOM has been working to improve GBV prevention, risk mitigation and response in its crisis operations worldwide.

Multiple outbreaks of unrest in October 2016 and August 2017 in the Rakhine State of Myanmar triggered large influxes of Rohingyas crossing into Bangladesh through the borders in Teknaf and Ukhiya upazilas of Cox’s Bazar. Approximately 600,000 Rohingyas have crossed into Bangladesh since 25 August 2017, increasing the total Rohingya population residing in Cox’s Bazar town, Ramu, Teknaf, and Ukhia to over 800,000. Over half of the new arrivals are still living in spontaneous settlements with little access to aid, including shelter, food, clean water, and sanitation. Having no access roads to, or necessary drainage in, these spontaneous settlements compounds the challenge of reaching the new arrivals with necessary aid. IOM is working on improving road access and service provision.

The Government of Bangladesh (GOB) is working closely with IOM and other agencies to establish a new 3,000 acre site. As of now, this site is undeveloped and has no available services or capacity. Site planners and engineers are working on access roads and layout of this large site to allow provision of services. Until then, services and assistance are still required in the spontaneous settlements throughout Cox's bazar.

IOM’s response is currently concentrating on shelter and NFI provision, water sanitation and hygiene, site management, gender-based violence and counter human trafficking, communication with affected communities and coordination and assessment.

IOM also conducts the Needs and Population Monitoring (NPM) on behalf of the Inter-Sector Coordination Group, providing monthly assessments on the presence and demographics of displaced persons, population movement dynamics and rapid assessments of sectoral needs.

In addition to scaling up its current operations, IOM wishes to strengthen and make more comprehensive its protection response, build on other sectors’ programmes and ensure protection considerations are mainstreamed in IOM’s current operations.

Under the overall supervision of Emergency Coordinator and direct supervision and guidance of Protection Officer (GBV), the Operations Officer (GBV) is to support the Protection Officer (GBV) within the coordination structures in country as well as address GBV from a programming perspective. To fulfil this function, the successful candidate will provide technical assistance to IOM Field Assistants and Coordinators on prevention and mitigation of and response to GBV in emergencies to strengthen GBV programming and coordination efforts in affected areas, with particular focus on field support.

Core Functions / Responsibilities:

  • Supervise the GBV project field team.
  • Provide technical assistance for IOM’s GBV programmes, including training on case management, to ensure IOM’s GBV programmes meet sectoral best practice.
  • Support the development and/or implementation of interagency coordination mechanism SOPs that define exchanges of information and interaction between site management-GBV-child protection-NPM actors.
  • Support the implementation of responses that promote the protection of women and girls, especially through site management operations.
  • Provide technical support, including training and coaching, to field-based teams on, Gender-Based Violence prevention and risk mitigation measures as well as case management and psychosocial support and psychological first aid, and on management of women friendly spaces as per minimum standards.
  • Conduct regular on-site visits and provide remote support to IOM’s other operational sectors in order to mainstream GBV prevention and risk mitigation and identify actions to support women and girl’s safety, health, wellbeing and empowerment.
  • Ensure that NPM and other assessments include GBV-sensitive indicators, and/or consolidate existing information on GBV risks to inform operational response.
  • Promote and facilitate the inclusion of GBV into humanitarian appeal processes and partner proposals.
  • Support Monitoring and Evaluation programmes.
  • Perform any other tasks as required.

Required Qualifications and Experience:


  • Master’s degree in Development Studies, Political Science, International Relations, Humanitarian Affairs, Public Health, Psychology or a related field from an accredited academic institution with two years of relevant professional experience; or
  • University degree in the above fields with four years of relevant professional experience.


  • Experience with either the UN and/or NGO, especially in emergency settings of progressively responsible professional experience in GBV in emergencies;
  • Experience in the duty station of assignment is an asset.

Languages: Fluency in English is required. Working knowledge of Bangla is an advantage.

Desirable Competencies:


  • Accountability – takes responsibility for action and manages constructive criticisms;
  • Client Orientation – works effectively well with client and stakeholders;
  • Continuous Learning – promotes continuous learning for self and others;
  • Communication – listens and communicates clearly, adapting delivery to the audience;
  • Creativity and Initiative – actively seeks new ways of improving programmes or services;
  • Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
  • Performance Management – identify ways and implement actions to improve performance of self and others;
  • Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;
  • Professionalism - displays mastery of subject matter;
  • Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;
  • Technological Awareness - displays awareness of relevant technological solutions;
  • Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.


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