Operations Officer

World Bank Group

Hanoi, Vietnam

IFC is seeking to recruit a highly motivated Operations Officer based in Hanoi, Vietnam or Dili, Timor Leste, with extensive hands-on experience in investment policy and promotion and green investment climate reforms. He/she will work closely with EAP CMA, IFC Upstream, Investments and Advisory staff as well as World Bank staff to support CMA teams across the region to provide high quality advisory engagement to the government and private sector. 

The selected candidate will report directly to the CMA Regional Manager for EAP.

Roles and Responsibilities:

  • Work with external clients and World Bank Group colleagues to deliver technical support in the areas of investment policy and promotion and green investment climate reforms.
  • Work with Project Leads to design and deliver operational projects, including the provision of technical advice in these thematic areas.
  • Support efforts to develop new business development in line with client and market needs as well as IFC priorities.
  • Engage with the relevant teams at the World Bank and IFC for reforms needed to unlock new markets and work collaboratively with Upstream teams.
  • Work collaboratively with IFC Investment/Upstream/Advisory colleagues to align advisory to help build a pipeline of investment projects and provide solutions to key portfolio clients.

Design and Operationalize Solutions:

  • Collaborate with CMA as well as Upstream/industry specialists in the identification and design of investment policy, investment promotion and green investment climate reforms, including formulating reform recommendations for the respective clients.
  • Contribute to the development and approval of relevant project documents (Concept Notes and Implementation Plans) and client deliverables to ensure standards and objectives are met.
  • Support efforts to leverage relationships with Government officials, private sector and World Bank Group staff to design and implement reforms using existing or new projects and tools to support reform implementation.
  • Improve the design and delivery of client solutions by incorporating global best practices and lessons from past. 
  • Partner with results team in developing appropriate theories of change and results frameworks and indicators to strengthen the development impact and sustainability of client solutions and continuously learn from client projects/ engagements. 
  • Ensure high quality control of work products and outputs.
  • Ensure high quality of project supervision and completion documents and provide quality control over client deliverables. Moreover, support client in implementing recommendations and help trouble shoot as needed.

Client and Stakeholder Management:

  • Jointly with the Project Leads, manage multi-stakeholder relationships, including between government clients and the private sector.
  • Communicate with senior level clients of the Government and private sector and articulate the case for reforms.
  • Conduct stakeholder and client workshops and training events in relation to thematic areas.
  • Engage pro-actively with donor partners to report progress on donor funded programs and develop new fund-raising proposals.

Create and Share Knowledge and Build Capacity:

  • Conduct research and undertake project-based analysis in the above technical areas, contributing to the WBGs knowledge dissemination.
  • Contribute to Global and Regional Knowledge Management initiatives, including through the development of benchmarking, diagnostic reports, implementation manuals, internal and external articles and publications that aim to capture trends, practices, and lessons learned.
  • Support peer to peer knowledge exchange sessions across the region.

Selection Criteria:

  • Master’s degree in Law, Finance, Business, Economics, or a closely related field, or professional certification (CPA, CFA). 
  • At least 8 years of relevant experience in private sector development, in particular, experience in the areas of investment policy and promotion and on green investment climate reforms is highly desirable.
  • Experience working in at least one country in the East Asia and Pacific, particularly working with client governments at the national or sub-national level. 
  • Strong research, analytical, and writing skills are essential. Publications in the relevant technical area are considered an asset.
  • Understanding of IFC and WBG products/instruments and where there are opportunities for cross-organizational collaboration. Demonstrable experience working on IFC and WBG products will be an advantage.
  • Able to design, negotiate and lead efforts to develop client offerings that reflect in-depth knowledge of thematic area and understanding of business case for how thematic focus will help client to improve their business.
  • Strong drive for results and impact, great responsiveness and teamwork.
  • Excellent knowledge of Word, Excel, PowerPoint and aptitude to learn new systems is a must.  Ability to use IFC project management systems such as Iportal is an additional advantage.
  • Willingness to travel extensively.
  • Excellent written, verbal communication and presentation skills in English is a must.

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=21513&site=1