Operations Support Assistant

United Nations Development Programme , Colombo, Sri Lanka

Skill Required:, Finance and Accounts
Preferred Experience: 
Closing Date for Applications: 
17th June, 2019

Job Description


Under the direct supervision of the Operations Assistant and the overall supervision of the Programme Assistant and Programme Analyst, the intern will be expected to provide support to the UNV activities in the country.

The candidate is expected to work on a daily basis with colleagues in the UNV COT and regularly with UNDP, UNV/HQ Bonn and the general public.  Thus, it is expected that he/she will develop and maintain viable working relationship with colleagues across the organization and be able to work with them in a responsible client orientation and problem solving mode.

United Nations interns are not paid. All costs related to travel, insurance, accommodation, and living expenses must be borne by either the interns or their sponsoring institutions

Duties and Responsibilities:

Support the recruitment of UN Volunteers:

Assist in the identification, selection and recruitment processes, including advertising, screening/long-listing of candidate profiles, organizing interviews and recording proceedings, preparing interview reports and initiating the recruitment process of selected candidates by communicating and guiding them on the recruitment formalities/procedures, reviewing all documents for recruitment, preparation of the recruitment checklist and any other duties that may arise.

Facilitate the visa and logistics for International UN Volunteers:

  • Assist in the securing of visa clearance/extension, arrange accommodation, airport pick-up and other logistics, facilitate the opening of local bank accounts, and any other duties that may arise.
  • Support the on-boarding of new UN Volunteers:
  • Organize briefing and orientation programmes, prepare/share briefing kits and promotional materials, ensure all logistical arrangements for the briefing.

Facilitate securing of ID Cards:

  • Obtaining/extending of UN IDs, UNV and Government ID cards for new/serving UN Volunteers.
  • Facilitate completion of mandatory learning courses:
  • Prepare a table and tracking system to ensure all UN Volunteers complete on-line learning including Basic and Advanced security tests.
  • Absence management of UN Volunteers; reconcile records of all UN Volunteers.

Documentation of UN Volunteer Information; Maintain/update UN volunteer contact information lists and provide data as required.  Open/maintain personal files ensuring all correspondence, reports, contracts are filed and archive closed files.

Assist in maintaining budgets: Review invoices, ensure prompt approvals and keep track of day to day payments.


  • Assist in organizing events and actively participate in the UNV activities organized or developed in the country.
  • Dispatch documentation ensuring proper process is followed and copies are retained and filed.
  • Respond to queries regarding the UNV programme in general and in Sri Lanka. 
  • Assist the UNV COT with any other duties as may be assigned.


  • Leadership
  • Communication
  • Innovation
  • Delivery
  • People Management
  • Gender
  • Proactive
  • Ability and willingness to operate independently
  • Team Player
  • Excellent writing skills and computer skills
  • Quick learner
  • Polite and outgoing

Required Skills and Experience:

Applicants to the UNV internship programme must at the time of application meet one of the following requirements:

  • Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
  • Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
  • Have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation.
  • Pursuing final year / awaiting results of University Degree in the field of Social Science, Development Studies, International Relations, Finance, Management or any related areas.
  • Excellent command of written and spoken English required and proficiency in Sinhala and/or Tamil is an advantage.
  • Ability to think and work logically and precisely with attention to detail.
  • Initiative, sound judgment and demonstrated ability to work harmoniously with staff members of different national and cultural backgrounds.


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