The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance.
The Laboratory Services Team (LST) is a key source of support for Ministries of Health and CHAI's country teams. LST works to address barriers to access and foster a healthy, competitive marketplace for essential diagnostic testing. The team coordinates global efforts access to diagnostics, working closely with diagnostics manufacturers, governments, and multilateral organizations to lower prices, increase access to testing, and accelerate the entry and uptake of new innovative products.
The Program Manager (PM) will drive LST’s efforts to generate rapid scale-up and effective management of high-quality hepatitis B and C diagnostics in low and lower middle-income countries. The role’s primary set of responsibilities fall into three categories: guiding Ministries of Health and CHAI country teams to optimize policies and processes, and ensuring adoption of best practices concerning access to HCV and integrated diagnostics; developing and implementing strategies for scaling up viral hepatitis testing and monitoring programs in conjunction with LST’s Scientist; and supporting LST’s negotiations with diagnostics manufacturers and development of the HCV diagnostics market-shaping strategy.
CHAI is seeking a highly motivated individual with exceptional qualitative and quantitative analytical abilities, and leadership and communication skills. The PM must be able to function independently and flexibly and have a strong commitment to excellence. Successful candidates demonstrate resourcefulness, responsibility, tenacity, independence, work ethic and emotional intelligence.
This is a challenging but rewarding role, which will have direct and near-term impact on thousands of patients in need of life-saving health services. The base location is flexible with a preference for United States or CHAI Program Countries in Southeast Asia or sub-Saharan Africa, pending country team leadership approval. The PM can expect to travel 25-50%.
- Serve as focal point for diagnostics for all HCV program countries, assisting Hepatitis Country Support Associates and Managers (CSAs and CSMs) in the design and implementation of HCV screening and monitoring initiatives, coordinating efforts across countries, and ensuring knowledge sharing between teams
- Coordinate diagnostics and treatment strategies with the Hepatitis Program Lead
- Serve as a key advisor to Ministries of Health, CHAI country teams, and in-country and global partners on the following: i) development of HCV testing policies and national implementation plans; ii) deployment of strategies to maximize the impact of existing diagnostics technologies; and iii) adoption and integration of new diagnostic products and WHO guidelines
- Work with LST and CHAI country teams to identify synergies across HIV, viral hepatitis and TB programs and catalyze collaboration/ integration across programs
- Coordinate in partnership with CHAI technical teams and Ministries of Health, technical evaluations to drive regulatory approvals and ensure that new technologies perform accurately, and operational pilots to demonstrate the cost effectiveness and impact of new products
- Work with stakeholders to identify in-country funding for increased and sustainable investment in diagnostic products
- Prepare impact analysis and build tools (forecasting, budgeting, work plans, etc.) to support countries’ activities and market analyses
- Troubleshoot technical and programmatic issues raised by countries and global markets teams
- Support LST leadership on other tasks as needed
- Bachelor’s degree plus 5 years of work experience
- Ability to train develop and lead individuals (direct and indirect reports) across multiple environments (remotely and in-person)
- The ability to work effectively at all levels of organization, from fellow team members to leadership at Ministries of Health and partner organizations
- Strong analytical, problem solving, and presentation skills
- A commitment to improvement and creative thinking with a capacity to critically assess prior achievements and develop stronger solutions and processes
- Ability to handle ambiguity and work in a fast-paced, dynamic, multicultural environment
- Available for up to 50% travel
- Supporting governments in implementing health systems in resource-limited settings
- Two or more years in management consulting, or similar environment
- Living and working in developing countries
- Training, coaching and supporting fellow team members and partners at all levels of an organization to build capacity in a sustainable manner
- Familiarity with global health issues, particularly viral Hepatitis, HIV, and TB