Program Manager - Monitoring, Evaluation, Learning and Accountability

Catholic Relief Services, Philippines

Skill Required:, Monitoring and Evaluation
Preferred Experience: 
3 to 10 Years
Email for CV Submission: 
Closing Date for Applications: 
20th July, 2018


Job Description

CRS Background

Catholic Relief Services was founded in 1943 by the Catholic Bishops of the United States to serve World War II survivors in Europe. Since then, we have expanded in size to reach more than 120 million people in more than 100 countries on five continents.

Our mission is to assist impoverished and disadvantaged people overseas, working in the spirit of Catholic social teaching to promote the sacredness of human life and the dignity of the human person. Although our mission is rooted in the Catholic faith, our operations serve people based solely on need, regardless of their race, religion or ethnicity. Within the United States, CRS engages Catholics to live their faith in solidarity with the poor and suffering people of the world. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Country Background

CRS Philippines was established in 1945 and is the longest-running CRS country program in the world. Currently, CRS Philippines focuses its work on agriculture, peacebuilding, emergency response, disaster risk reduction, and health. The Philippines country program has more than 150 staff with a main office in Manila and sub-offices in Davao, Tacloban, Catarman, and Iligan. CRS programs are implemented through a national network of partners, in close coordination with local, municipal and national government agencies. The Country Program also provides support to CRS’s work in Indonesia, Timor Leste, and the Federated States of Micronesia, and has drawn international recognition for the impact, timeliness, and innovation of its programs and approaches.

Job Summary

You will manage programming operated from CRS Manila Office in the area of Monitoring, Evaluation, Accountability, and Learning (MEAL), designing and implementing projects advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming.

Job Responsibilities

  • Manage and implement all MEAL activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.
  • Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
  • Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policies and procedures. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
  • Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.
  • Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.
  • Help identify, assess and strengthen partnerships relevant to MEAL, applying appropriate application of partnership concepts, tools and approaches.
  • Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources

Scope

  • You will supervise two MEAL officers based in Manila office.

Typical Background, Experience & Requirements

Education and Experience

  • Bachelor’s degree graduate. Master's Degree would be a plus.
  • Minimum of 3-5 years of relevant field-based experience related to Monitoring, Evaluation, Accountability, and Learning (MEAL). Experience of MEAL work in an international NGO would be a plus.
  • Experience in participatory action planning and community engagement.
  • Experience in supervising staff.
  • Experience in teaching and/or capacity building, preferred.
  • Experience engaging with partner organizations.
  • Experience monitoring projects and collecting relevant data.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), information management systems.

Personal Skills

  • Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
  • Strong relationship management skills and the ability to work effectively with culturally diverse groups.
  • Strong written and verbal communication skills with ability to write reports
  • Proactive, results-oriented, and service-oriented

Required/Desired Foreign Language

  • Fluent in written and spoken Filipino and English

Travel Required

  • This job will require travel 50% of the time.

Key Working relationships

Supervisory : Emergency MEAL Officer, MEAL Officer SUCCESS-III

Internal : MEAL PM-II, Head of Programming, Country Representative, Program Manager, and program staff

External : Partner MEAL officer and project staff, other local stakeholders (financing institutions, Local Government Units, private institutions)

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

MEAL Competencies

Level of competency required

  • Expert in MEAL in Design: Developing project-level Theories of change, results frameworks, Proframes, related MEAL system tools and competencies, and accompanying MEAL narratives.
  • Expert in Monitoring: Implementing monitoring activities, including timely collection of quality data, set up and maintenance of databases, facilitation of participatory reflection on monitoring results, and submission of timely progress reports.
  • Proficient in Evaluation: Supporting project and program evaluations and reviews by ensuring the quality of evaluation methods, tools, and data and facilitating the use of evaluation results to inform decision-making and enhance learning.
  • Expert in Accountability: Improving our accountability to a range of stakeholders through increased participation, transparent communication, responsive feedback mechanisms, and adherence to internal and external quality standards and requirements
  • Proficient in Learning: Promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action, decision-making and influence
  • Proficient in Analysis & Critical Thinking: Engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.
  • Proficient in ICT for MEAL: Applying knowledge on information and communication technologies (ICT), both hardware and software, for opportune and accurate data collection, database management, conducting analyses, and making information easily accessible
  • Proficient in MEAL in Management: Managing financial and human resources in a way that optimizes the quality, effectiveness, and utility of MEAL systems

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