Program Quality and Measurement Intern

World Concern, United States

Skill Required:, Monitoring and EvaluationProject/ Programme ManagementResearch and Analysis
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
30th April, 2020

Job Description


Monitoring and Evaluation

  • Develop new/revised data monitoring systems for gathering and analyzing project data on key program indicators and help World Concern document successes.
  • Develop and facilitate learning activities for improved M&E processes
  • Coordinate the collection, analysis, and communication of project data (e.g., conduct data quality audits or quality assurance assessments; capture, synthesize and analyze qualitative and quantitative data; present results effectively to internal managers and external stakeholders)
  • Support the ongoing monitoring of Monitoring & Evaluation Plan within World Concern’s ongoing projects.
  • Design surveys and M&E tools, strengthening World Concern’s use of different M&E software.
  • Prepare relevant monitoring data for Monthly Program Reviews.
  • Support data collection, entry, and qualitative and quantitative analysis

Program Support

  • Assist in the development of new grants and project proposals and participate in design workshops.
  • Support the development of project work plans and M&E tools for proposals.
  • Support in the development of tools and resources for field teams to use to improve quality and measurement.

Innovation and Strategy

  • Stay up to date with all institutional donor guidelines and reporting templates.
  • Review global trends, humanitarian response plans, and donor priorities, and identify areas of possible innovation or strategic alignment for World Concern’s programs.
  • Provide training or information sessions for World Concern on areas of expertise or learning.
  • Opportunity to conduct field research with approval and funding from the candidate’s university.

Communication, Logistics, and Administration

  • Develop and improve World Concern’s communications materials, better documenting existing programs, past experiences and future plans.
  • Support development of program visuals – including maps of program areas, graphics, and visual presentations for a variety of audiences, including government, donors, partners.


  • A profession that Jesus Christ is Lord and Savior.
  • A lifestyle that is consistent with biblical principles.
  • Agreement and support of CRISTA’s Doctrinal Statement.
  • Demonstrates the values of a CRISTA leader.


  • Currently enrolled or recently graduated from a program in international development, evaluation, research, program management or another related field;
  • Strong written and oral communication skills;
  • Experience using M&E tools like KoBo Toolbox, ODK, SurveyCTO, and similar tools is preferred but not required;
  • Familiarity with proposal writing process and/or managing program data.
  • Proficiency in spoken and written English, proficiency in another language an asset;
  • Cross-cultural experience and cross-cultural communication skills;
  • A mature Christian faith;
  • Excellent interpersonal skills with the ability to relate well and with authenticity to a diverse range of people;
  • Collaborative, empathetic, Humble and resilient;
  • Quick and willing learner;
  • Adaptable and demonstrates initiative;
  • Courageous in pursuing opportunities and challenges.


Currently enrolled in a Bachelor’s degree program (internship), preferred enrollment in a relevant Master’s degree program (fellowship).


  • Minimum 2 years of undergraduate degree completed, enrollment in a Master’s degree program strongly preferred.
  • Strong understanding of the local church and its role in global missions.


  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Email and internet-based communications (Skype, WhatsApp)
  • Web-based file sharing (SharePoint, OneDrive)


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