Programme Assistant

World Food Programme, Lilongwe, Malawi

Skill Required:, Monitoring and EvaluationProject/ Programme Management
Preferred Experience: 
3 Years
Closing Date for Applications: 
13th May, 2021

Job Description


Under the overall mentorship of the Head of M&E and direct supervision of the Senior Programme Associate, the Programme Assistant for M&E will primary be responsible for the management of output-level results for WFP’s project interventions. In addition, the Programme Assistant will serve as the focal point for registering complaints/feedback as part of WFP’s Complaint Feedback and Response (CFR) mechanisms. This is an entry-level M&E role for which WFP is seeking someone to conduct data entry, data management, and report checking.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Serve as the M&E Lilongwe-based focal point by ensuring that all complaints/queries received from beneficiaries and communities are logged within WFP’s CFR platform in-line with WFP’s Standard Operating Procedures (SOPs)
  • Handle the WFP Malawi Country Office’s database, ensuring that it aligns to the tools being used for output and outcome-level data collection
  • Ensure the timely data entry of all activity output-level data in WFP Malawi’s databases
  • Lead on reviews of output-level data, ensuring that it is prepared in a timely and adequate manner in terms of aggregation and quality
  • Ensure that all electronic and physical output reports are maintained and safeguarded for annual audit processes
  • Guide and support all relevant WFP Cooperating Partners (CPs) and Government counterparts on the appropriate use of Monitoring and Evaluation Database when applicable
  • Consolidate the output submission forms from the field and provide weekly updates on submission status
  • Follow up and check the quality of the data collected or submitted by the field teams and WFP Cooperating Partners before entry in the databases
  • Maintain electronic and physical filing of submitted reports
  • Consolidate the overall monthly data entry status of output reports
  • Any other task as may be assigned by the supervisor



  • Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
  • Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
  • Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
  • Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.


  • Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
  • Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
  • Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
  • Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.


  • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
  • Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
  • Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
  • Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.


  • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
  • Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
  • Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
  • Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.



  • Completion of secondary school education. A post-secondary certificate in the related
  • Functional area is desirable. Completion of niche training in quantitative analysis and data management is an added advantage.


  • 3 or more years’ shown experience in data entry, data management, or other M&E-relevant activities

Knowledge & Skills

  • Knowledge and skills in Excel, Google Sheets, ODK, and/or SPSS. Good attention to detail.


  • Proficiency in both oral and written communication in English. Knowledge of the local language (Chichewa) or UN official language is an added advantage.


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