World Food Programme, Lilongwe, Malawi
Closing Date for Applications:
PURPOSE OF THE ROLE
Under the overall mentorship of the Head of M&E and direct supervision of the Senior Programme Associate, the Programme Assistant for M&E will primary be responsible for the management of output-level results for WFP’s project interventions. In addition, the Programme Assistant will serve as the focal point for registering complaints/feedback as part of WFP’s Complaint Feedback and Response (CFR) mechanisms. This is an entry-level M&E role for which WFP is seeking someone to conduct data entry, data management, and report checking.
KEY ACCOUNTABILITIES (not all-inclusive)
- Serve as the M&E Lilongwe-based focal point by ensuring that all complaints/queries received from beneficiaries and communities are logged within WFP’s CFR platform in-line with WFP’s Standard Operating Procedures (SOPs)
- Handle the WFP Malawi Country Office’s database, ensuring that it aligns to the tools being used for output and outcome-level data collection
- Ensure the timely data entry of all activity output-level data in WFP Malawi’s databases
- Lead on reviews of output-level data, ensuring that it is prepared in a timely and adequate manner in terms of aggregation and quality
- Ensure that all electronic and physical output reports are maintained and safeguarded for annual audit processes
- Guide and support all relevant WFP Cooperating Partners (CPs) and Government counterparts on the appropriate use of Monitoring and Evaluation Database when applicable
- Consolidate the output submission forms from the field and provide weekly updates on submission status
- Follow up and check the quality of the data collected or submitted by the field teams and WFP Cooperating Partners before entry in the databases
- Maintain electronic and physical filing of submitted reports
- Consolidate the overall monthly data entry status of output reports
- Any other task as may be assigned by the supervisor
4Ps CORE ORGANISATIONAL CAPABILITIES
- Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
- Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
- Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
- Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
- Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
- Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
- Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
- Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
- Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
- Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
- Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
- Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
- Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
- Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
- Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
STANDARD MINIMUM QUALIFICATIONS
- Completion of secondary school education. A post-secondary certificate in the related
- Functional area is desirable. Completion of niche training in quantitative analysis and data management is an added advantage.
- 3 or more years’ shown experience in data entry, data management, or other M&E-relevant activities
Knowledge & Skills
- Knowledge and skills in Excel, Google Sheets, ODK, and/or SPSS. Good attention to detail.
- Proficiency in both oral and written communication in English. Knowledge of the local language (Chichewa) or UN official language is an added advantage.