Programme Director

Concern Worldwide, Monrovia, Liberia

Skill Required:, Project/ Programme Management
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
29th November, 2017

Job Description

About the role: This is a 24 month, replacement role with accompanied terms based in Monrovia with a salary of Grade 5 €40,403 - €44,892

You will report to the Country Director and will line manage Programme Coordinators (Health; Multi-Sector; Programme Quality); Area Coordinator (Lofa) and work closely with Systems Director, Country Financial Controller, systems department managers, partners, consortium members, government counterparts, donors, other NGOs, Dublin personnel (RD, Desk Officer, SAL advisors, etc)

We would like you to start as soon as possible.

Your purpose: As a member of the Senior Management Team (SMT) you will contribute to the development of the overall country programme, ensuring an integrated multi-sectoral development approach and emergency response preparedness. You will report to the Country Director (CD), take specific responsibility for managing the implementation of Concern’s programme in Liberia in accordance with relevant policies and the country strategy. You will represent Concern to relevant external stakeholders as necessary.

You will be responsible for:

Senior Management role:

  • Participate in the development of Concern Liberia’s Country Strategic Plan (CSP) and other strategic frameworks (Preparing for Effective Emergency Response (PEER), Security Management Plan (SMP) etc) in collaboration with all relevant staff and third parties as necessary.
  • Participate in the management of the country programme’s strategic issues through involvement in decision making.
  • Produce strategic analysis and plans for programme expansion, including in a new area, if required.
  • In collaboration with the CD identify and secure appropriate sources of funding to support current and new programme activities in Liberia.
  • In conjunction with the Grants & Information Manager and relevant programme personnel, ensure that internal and external reporting requirements are met in an effective and timely manner through effective contract management and monitoring
  • Take a lead role in ensuring that Concern Liberia adhere to international minimum standards of accountability and quality, through the application of external standards such as HAP and internal documents relating to policies and procedures.
  • Disseminate organisational learning through documenting case studies, cross-visits, newsletters/bulletins etc.

Programme management:

  • Ensure high quality programme development by developing in a participatory manner appropriate Project Concept Notes, Proposals and associated budgets, ensuring adherence to Concern Worldwide PCMS, the Liberia CSP, and all relevant global Concern policies & procedures.
  • Provide management support to senior programme staff to ensure effective implementation and monitoring of programme activities.
  • Ensure M&E and analysis is undertaken in a timely and appropriate manner, including overseeing support visits by regional and SAL Advisors and consultants and ensuring that recommendations in mission reports are implemented.
  • Provide technical and management support to the Grants & Information Manager and relevant programme personnel in developing and implementing an effective multi-sectoral M&E system, ensuring that achievements of programme goals and objectives are captured and lessons learned documented.
  • Develop a comprehensive and participatory programme planning process that includes beneficiaries, staff, partners and other stakeholder as appropriate.
  • Oversee the development of Concern Liberia’s Accountability Frameworks and provide management and technical support to the Programme Quality Coordinator and other relevant staff in its implementation
  • Ensure the highest standards of mainstreaming (HIV&AIDS and Equality) by implementing Concern policies and best practices in accordance with the local context.
  • Ensure new projects are launched with appropriate staff training / induction and programme planning activities (recruitment schedule, procurement plan, etc).
  • Ensure any project closures are carried out in compliance with all relevant donor and Concern requirements, working closely with other members of the CMT.

Resource Management:

  • Identify technical expertise gaps in relevant sectors and help ensure those gaps are filled (through consultants, Dublin advisors and / or the creation of new Concern Liberia positions)
  • Work with the Country Financial Controller and the programme budgetholders to ensure close management of relevant budgets & expenditure.
  • Ensure that annual programme budgets (and budget revisions) are complete, realistic and comply with relevant Concern and donor requirements
  • Ensure that project proposal budgets are complete, realistic and comply with relevant Concern and donor requirements.

People Management:

  • Manage senior Programme Department staff, contributing to their capacity building and career development through technical support and on-the-job training and coaching, including in particular a thorough induction at the start of their contract.
  • Ensure that all department positions have accurate job descriptions and that each member of the team fully understands outcomes which are expected of them, by setting SMART objectives, and that they are aware of the success criteria relating to their work.
  • Ensure that all department staff are aware of and comply with all of Concern’s policies and procedures.
  • Monitor and review performance of senior Programme Department staff and hold staff accountable for meeting their success criteria; give corrective feedback where required and take decisive action in the case of poor performance.
  • Ensure that work within the team(s) is planned and organised in a way which will meet the organisation’s needs in the most cost effective manner possible; ensuring that team members are given appropriate workloads and are working efficiently.

Partner Support & Capacity Building

  • Lead on the identification and evaluation of potential partners with a good fit in the country programme.
  • Liaise with the CFC and Systems Director to ensure that finance and systems evaluations are carried out and that appropriate capacity building plans to address identified weaknesses are agreed with the partner and implemented. Ensure that capacity and support is provided from Concern programme and M&E staff to address any other capacity gaps identified.
  • Ensure that each partner’s contract is managed appropriately such that the rights and obligations of all parties are complied with and the relationship between the organisations is progressively strengthened.
  • Identify ways and means for building the capacity of key partner organisations beyond the day to day implementation of specific projects.


  • Stand in for the CD when necessary to represent Concern at relevant government, donor, UN or inter agency meetings.
  • With the CD, contribute to national-level NGO / UN coordination efforts to facilitate effective humanitarian intervention in the country.
  • Ensure that Concern is appropriately represented and participates in relevant coordination structures at the field level


  • Take active measures to address equality issues, particularly relating to gender, in programme as well as operational (eg HR) activities.
  • Ensure the highest standards of accountability through ensuring good communication and information sharing within and outside the programme and enabling staff, beneficiary and other stakeholders’ participation at all stages of the project cycle.
  • Be aware of, understand and comply with all of Concern’s policies and procedures (finance, logistics etc).
  • Be aware of, understand, comply with and be a model of Concern’s HR policies like P4 and Code of Conduct.
  • Ensure that every member of the programmes team is aware of, understands and complies with all of Concern’s policies and procedures.
  • Fully adhere to security protocols and procedures and ensure that all members of the programmes team also do so. Contribute to on-going security management and planning as necessary.
  • Actively participate in any emergency response if necessary.
  • Undertake other related duties as may reasonably be assigned by the Country Director or the line manager

Your skills and experience will include:


  • 3rd level qualification in relevant development, social sciences or other related professional fields
  • Fluent English (written and spoken)
  • At least 6 years international programme implementation experience with an NGO, at least 3 years at a senior management level
  • Experience of leading and managing a diverse team of senior staff including international staff
  • Experience of M&E, accountability, equality, HIV&AIDS, protection and DRR
  • Knowledge of rights based approaches, equality issues and advocacy skills.


  • Experience of working in consortium-led programmes
  • Work experience in Liberia or West Africa
  • Knowledge of Concern Policies and Programming Approaches.

We would also like:

  • Excellent organisational and planning skills.
  • Strong problem solving and analytical skills.
  • Excellent interpersonal skills, ability to motivate and develop skills of others.
  • Empathy with Concern’s goals and a commitment to capacity building, protection and participation.
  • Strong understanding and commitment to the promotion of equality.
  • Good sense of humour.
  • Excellent communication skills
  • Willingness to travel frequently to rural programme areas.
  • Cross cultural awareness and sensitivity.
  • Flexible and adaptable approach to working in a changing environment.
  • Ability to work under pressure with numerous deadlines, and priorities.


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