About Mercy Corps
Mercy Corps is a leading global organisation powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action—helping people triumph over adversity and build stronger communities from within. Now, and for the future.
For more than three decades, we’ve learned and grown alongside extraordinary people—more than 190 million individuals who understand their own needs better than anyone else. Our experience shows they are best able to strengthen their communities from within. In everything we do, we look for moments of transition to connect people to resources and expertise that can catalyse transformative change.
Mercy Corps implements a variety of programming throughout the Africa region in response to the diverse humanitarian and long-term development challenges of the region. The Africa region covers programmes in various locations including but not limited to Burkina Faso, Central African Republic, DRC, Ethiopia, Kenya, Liberia, Mali, Niger, Nigeria, Somalia, South Sudan, Sudan, Tunisia, Uganda, and Zimbabwe.
General Position Summary
The Programme Officer (PO) supports strategic, impactful, high-quality programming in the Africa region. Reporting to the Senior Programme Officer (SPO – in Edinburgh), the PO supports the SPO, the Regional Director (RD), the Deputy Regional Director (DRD) and the Country Offices in many aspects of their country programme and grant administration. S/he plays a key role in connecting the field to HQ resources and represents the country/regional interests internally with various HQ teams as well as with external stakeholders. The PO works with the Senior Programme Office (SPO), DRP and RP to provide the secondary check and supports the field (ultimate point of responsibility) in adhering to internal and external policies and regulations. The PO also provides guidance to the Assistant Programme Officer (APO) and helps with the administration that is necessary for robust and accountable grant management. The PO furthermore plays an important role in rolling out agency-wide initiatives in countries in the region.
Candidates should have a track record in international relief and development, ideally with some experience of programmes in Africa, along with proven experience of managing the development, implementation, administration and compliance of European-funded grants. The successful candidate will possess excellent planning, communication and organisational skills, have a keen eye for detail, be proactive and flexible in their work, and possess the ability to develop strong relationships with colleagues across the agency, both at HQ level and in the field.
Essential Job Responsibilities
PROGRAMME AND GRANT ADMINISTRATION
- The PO is the HQ point of responsibility for overall monitoring of grants/programmes for external/donor requirements as well as Mercy Corps’ internal policies and requirements. They provide ongoing monitoring of the status of programmes and complete regular check-ins on grant requirements (such as co-financing, budget versus actuals, data aggregation, etc.). They support country teams’ adherence to Mercy Corps internal policies and Programme Management minimum standards.
PARTNERSHIP DEVELOPMENT AND MANAGEMENT
- With guidance from the SPO, the PO coordinates partnership negotiation and development and ensures the necessary teams are engaged, to help further programme, country and regional interests.
- The PO leads HQ coordination for proposals. Throughout the proposal process, the PO monitors the timeline, status of proposal, provides input into the design and communicates to the relevant parties as appropriate. The PO reviews final draft for coherence and donor requirements, and manages submission. He/she may be appointed a different role in the design process and travel to field if needed.
STRATEGY, PLANNING & LEARNING
- With guidance from the SPO, the PO supports country teams with strategy development and planning. The PO facilitates learning across country portfolios and regions and shares lessons learned and knowledge of agency resources/tools/best practices/etc.
- Recruitment: As needed, the PO participates in interview processes and selection for key positions as identified with the recruiting team.
- Internal Communication: In coordination with the APO, the PO supports internal communications and ensures knowledge management systems are up to date and accurate to support communication with other teams.
- Knowledge Management: In coordination with the APO, the PO ensures management of agency systems and adherence to HQ-related Programme Management minimum standards, etc.
- Orientation: For new-hires visiting HQ, PO provides briefings on context, country strategy and programmes prior to their departure as initial step in the on-boarding process. As requested, PO supports supervisors with on-boarding of new expatriate team members.
- ORGANISATIONAL LEARNING
- As part of our commitment to organisational learning and in support of our understanding that learning organisations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
ACCOUNTABILITY TO BENEFICIARIES
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
- Educated to Bachelor's level, or equivalent experience. Masters in relevant field is preferred.
- 2 - 4 years of field-based experience in international relief and development, ideally with experience in Africa; demonstrated knowledge of relevant sectoral and/or operational areas.
- 2- 4 years of experience managing the development, implementation, administration and compliance of grants; general programme management experience preferred.
- Experience with proposal development with various donors, particularly European institutional donors, such as DFID, private foundations and corporations.
- Experience with monitoring and evaluation, and other learning efforts.
- French language ability is a must for this role.