Programme Support Officer

UNOPS, Myanmar

Skill Required:, Project/ Programme Management
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
25th April, 2018

Job Description

Myanmar is one of UNOPS leading offices in Asia, acting as fund manager for three of the largest development programmes in the country, namely the Three Millennium Development Goal Fund (3MDG), the Livelihood and Food Security Trust Fund (LIFT) and the Joint Peace Fund (JPF). Also, UNOPS Myanmar is Principal Recipient for the Global Fund to Fight AIDS, Tuberculosis and Malaria in Myanmar and Cambodia, and for the Global Fund¹s Regional Artemisinin-resistance Initiative targeting drug-resistant malaria in the Greater Mekong sub-region. UNOPS provides procurement, infrastructure and project management services to a wide range of organisations in the country, including the Government of Myanmar, international development partners, other UN agencies, NGOs and INGOs. UNOPS Myanmar plays a critical role in ensuring that the quality of services provided to its partners meets stringent requirements of speed, efficiency and cost effectiveness.

Background Information - Job-specific

The Joint Peace Fund (JPF) is a multi-donor fund being established to support national efforts to bring about a durable conclusion to over 60 years of ethnic armed conflict in Myanmar. The Fund will support national efforts to negotiate and implement a Nationwide Ceasefire Agreement, or other peace instruments agreed between the parties. It will aid the negotiation of a framework for political dialogue, and the process of political dialogue itself. The Fund will support peacebuilding processes at the sub-state and local level, working to enhance security, trust, and participation in a broad peace process.  The Fund will act as a locus of applied research and innovation.

The modality of a multi-donor fund was selected by the donors to encourage coordination, collaboration, and joint ownership of the Fund and its outcomes by the Union Government, Ethnic Armed Groups, and the donors. The parties to the Fund will mutually agree on funding priorities, creating a critical venue for discussion and cooperation between the Union Government and Ethnic Armed Organizations.  The Fund also includes structures for input from Myanmar society and state-level organs, and, it is hoped, will draw additional international support to Myanmar’s peace process by providing an established and well-functioning platform for these funds.

Under the proposed structure of the Joint Peace Fund the roles of Trustee, Contract Manager and Technical Secretariat have been separated. UNOPS will act as Trustee and Contract Manager and another entity will act as Technical Secretariat.  Both organisation will coordinate their efforts and ensure the smooth operations of the JPF in the current inception phase and subsequent implementation phase over the coming years implemented via grant agreements.

Functional Responsibilities

Under the direct supervision of the Trust Director, and with a secondary reporting line to the UNOPS Myanmar Head of Support Services, the Programme Support Officer shall:

Advisory and technical support

  • Set-up and manage and supervise the Programme Support Unit of the JPF and ensure efficient operations.
  • Manage donor contribution agreements, maintain a database of contribution agreements and funds received from donors, and ensure that accurate payment requests are submitted to donors in a timely manner.
  • As required, maintain financial oversight and report to the JPF Trust Director on over-expenditure and under-utilization of funds.
  • Lead the continued improvement of processes and procedures within the programme support team and participate in the development of standard operating procedures for the JPF Programme and UNOPS Myanmar in general.
  • At the request of the Trust Director participate in any discussions and planning exercises to ensure UNOPS position, interests and priorities and constraints are fully considered and understood
  • Act as the JPF programme representative at the UNOPS Myanmar Operations Group, and as focal point between the JPF team and UNOPS Myanmar centralized support services
  • Act as custodian of Standard Operation Procedures on behalf of the Fund.

Audit and Compliance

  • Monitor support services to ensure optimum client service and satisfaction, including liaising with appropriate teams and individuals in Headquarters for the required support.
  • Monitor and supervise all aspects of operations to ensure compliance with corporate strategies, UNOPS rules, regulations, policies, and standards of accountability, ethics and integrity and achievement of results.
  • Coordinate all audit activities vis-à-vis the JPF Programme including audit preparation, audit engagements, responses to audit queries and observations, follow-up on and implementation of audit recommendations, and reporting to UNOPS management and the Fund Board of JPF.
  • Maintain oversight over assets procured by JPF, maintain the asset inventory, and conduct regular asset inventory counts.
  • Ensure effective implementation of administrative tasks within the areas of travel management and vehicle management, and delivery of JPF team administration in general.

Project planning and coordination support

  • Develop strategies and annual work plans for the Programme Support Unit of the JPF Programme.
  • Provide assistance and support to Technical Secretariat and implementing partner budget preparation, revisions and work planning if requested by the Grant Portfolio Manager.
  • Provide input into project engagement and acceptance documents including assisting with contract negotiations with regard to JPF contributions
  • Provide advice on goal setting, targets and performance standards for projects and recommend tools for fiduciary oversight.
  • Monitor financial projections, take necessary action(s) and/or refer critical issues to the Trust Director and/or other stakeholders for action.
  • Provide advice on programme and implementing partner cost sharing, deployment of funds and closure to Grant Portfolio Manager.
  • Constantly monitor and analyse the operating environment to identify potential risks (specifically operational risks) and take action/refer critical issues for intervention to ensure delivery of results.
  • Ensure appropriate measures have been documented in a Closure Plan to facilitate the transition of operations in the final stage of delivery

Financial Management

  • Prepare the Trustee and Contract Management financial plan and manage the budget process / cycle to ensure timely revisions and reallocation of funds.
  • Oversee finance colleagues within the team and ensure compliance with the UNOPS/Financial Rules & Regulations and Finance procedures
  • Monitor, track and control expenditure to ensure optimum and appropriate use of resources.
  • Ensure the availability of required financial reports and exception reports including investigating anomalies to resolve problems, reporting or recommending any action required to relevant stakeholders.
  • Supervise the timely review, posting and closure of accounts. Certify/verify accuracy and compliance with standards of accountability framework. Submit/prepare mandated report on financial status.
  • Supervise all financial services (accounting, cash management, payments etc.) ensuring timeliness and compliance with standards of accountability and performance.

Human Resource Management

  • Plan recruitment and contract amendments, where required, for UNOPS to deliver its Trustee and Contract Management operations
  • Oversee all human resource services/processes including recruitment, salary administration and compensation, performance review, training and development, ensuring compliance with human resource rules, regulations, procedures and standards of performance and ensuring that hiring managers actively seek to create diverse teams in terms of gender and geography within the team.
  • Promote and support a learning culture by empowering individuals and teams to identify critical learning needs and plan/provide easy access to learning opportunities to maintain personnel competency and flexibility.
  • Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.

Administration and Information Technology

  • Manage the acquisition, maintenance, inventory, recording, verification and protection of project and administrative facilities/assets, including IT infrastructure, equipment and servers.
  • Identify opportunities for leveraging the use of IT to enhance business operations and efficiency and to facilitate knowledge management, and information sharing.
  • Manage the timely and efficient delivery of all administrative services, (e.g. premises, asset management, organizational and personnel security, travel and IT).

Knowledge management and innovation

  • Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches into programme support services.
  • Contribute to the dissemination and sharing of best practices and lessons learned for corporate development planning and knowledge building.
  • At the request of the Trust Director and in collaboration with the team, plan, implement and organise strategic capacity building of project personnel, clients and stakeholders.
  • Further duties may be identified by the supervisor during project implementation

Education/Experience/Language requirements


  • A Master’s degree in a relevant field is required. Preferably in financial management, accounting, auditing, business administration.
  • A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.
  • Certification in PRINCE2® or PMP® would be an asset


  • A minimum of 7 years of progressively responsible experience covering at least two of the following operations functions is required: Procurement, Contract Management, Finance, Logistics/ Asset Management and Human Resources. Knowledge of the other functions is desirable.
  • At least 5 years of experience in managing compliance and audit is required.
  • Experience and knowledge at both policy and operational levels with a variety of relevant UN funding and/or operational agencies, bilateral donors and international financing institutions is an asset.
  • Prior regional experience in Asia, particularly in Myanmar, would be considered an asset
  • Experience in the usage of computers and in office software packages (MS Office 2010 and/or newer versions) is required.

Language Requirements: Fluency in English is essential (must be able to effectively communicate in both oral and written)


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