UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
BACKGROUND & RATIONALE
Millions of people all over the world support UNICEF and our cause. They raise money, they campaign and in some countries they volunteer time to help children. There is an opportunity to build on this force for good and go to another level of engagement with a committed group of volunteers. Our aim is to build a UNICEF cadre of millions who champion the change we need through their individual and collective commitment. A volunteer force can vastly extend UNICEF's reach and impact and help broaden and transform UNICEF itself.
In addition to helping to accelerate results across programme, advocacy, and fundraising priorities.
They would help us:
- create a stronger connection, better communication, and more accountability between
- UNICEF and the communities we serve;
- foster vibrant discussion, debate, and sharing of information about child well-being in the
- places where UNICEF operates, and
- grow our presence in the places where we work, make our brand even more powerful, and allow us to include the advice and energy of millions of members across the globe.
We are a small team working within UNICEF to support the skills, experience, creativity, and ideas of colleagues, and to help them create a global volunteer force of millions who take action for children.
Our team is gathering and consolidating existing tools and resources; generating the additional systems and tools that colleagues need; fostering a vibrant community of practice among colleagues working with volunteers; and offering technical support, strategic guidance and support, research, and execution support to country teams as they launch and/or scale volunteer activities.
We worked with 18 first phase countries in 2018 to create dynamic volunteer initiatives that can model ways of working and inspire colleagues across the organization. And we will support at least 15 additional countries in 2019.
The purpose of the consultancy is to project manage and coordinate across the multiple work streams that comprise the Global Volunteer Office (GVO). As the volunteer initiative expands and includes support to 20+ countries along with ambitious plans to build a vibrant community of practice, deliver on an internal communications plan, and support country technology needs, the
GVO needs dedicated capacity to ensure smooth operations and timely coordinated execution of tasks across all segments of the operation. This will be a full-time assignment within the Global Volunteer Office.
Expected results: (measurable results)
- Internal project management across team workstreams-including country engagement and internal communications-tracking action items, following up internally to ensure things are moving
- Building tracking and management systems in a way that is accessible and transparent to the team, growing team capacity around their application, and ensuring the GVO is trained and properly using those systems
- Plan and organize events which advance strategic streams (GVI, COlNatCom strategies, CoP) such as Skillshares and trainings
- Support with business development and relationship building, bringing in new projects to the GVI by being an ambassador for the office, directing leads to the appropriate channels, brainstorming ways of engaging projects outside GVI scope, maintaining contacts and tracking progress of new GVI relationships.
TERMS OF REFERENCE (TORs)
- Maintain GVO Sharepoint site and online document repositories
- Maintain internal communication and country engagement dashboards and archive relevant materials
- Provide insight into how our projects are functioning across the board, with a view into all the nuance and detail of work as it's unfolding. Ensuring management and the team more broadly has the information they need to be successful in accomplishing their jobs, by sharing insights and establishing visibility.
- Ensure coordination and information flows across workstreams and timely delivery across workstreams.
- Organize meetings (online and offline) for GVO and in relation to GVI implementation, when necessary.
- Organize and facilitate bi-weekly office engagement meetings. Support mobilization of internal resources to assist the progress of the project/s, track progress of CO and NatCom engagement over time, flagging issues to account holders and management when noted, troubleshoot problems that come up during projects, etc.
- Send agenda, take notes and distribute to relevant people after meetings/calls.
- Make substantive contributions to the internal communications plan and responsible for delivery of specific elements of it.
KEY COMPETENCES, TECHNICAL BACKGROUND, AND EXPERIENCE REQUIRED DEADLINE
- Bachelor's Degree in Social Sciences, Management or other relevant field; or 5 years of relevant work experience. Project Management Professional (PMP) / PRINCE II certification is a plus.
- Proven working experience in project management
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Strong organizational skills including attention to detail and multitasking skills
- Team player who can quickly adapt to shifting circumstances and demand
- Professional maturity to handle visibility into multiple workstreams concurrently and skillfully support progress against mUltiple benchmarks
- Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered.