The Vienna Multi-Country Office (VIEMCO) was set up in August 2019 as a part of the UNOPS Europe & Central Asia Region (ECR). Specifically, VIEMCO aims to enable achievement of Agenda 2030 and the Paris Agreement through global programmes and tailored interventions in the Balkans, South Caucasus, and Central Asia, focused on:
- Project Management (full service, back on track)
- HR and Transactional Services
- Grant Management
- Technical and Advisory Services
UNOPS, through ECR VIEMCO, is partnering with the Government of Albania and European Union, as well as with the UN Educational, Scientific and Cultural Organization (UNESCO), to facilitate the post-earthquake rehabilitation and reconstruction of a large number of key cultural heritage sites, museums, and cultural hubs.
On 26 November 2019, Albania was hit by an earthquake by its most deadly earthquake in a century. The earthquake measured 6.4 on the Richter scale and caused significant casualties and property damage, resulting in 51 deaths, over 1000 injured, and nearly 14,000 people displaced. To measure and assess the economic damage, a Post Disaster Needs Assessment (PDNA) was conducted, estimating the total economic losses at nearly EUR 1Billion.
The PDNA documented the destruction of public and private infrastructure. Of particular concern was the destruction of cultural heritage monuments and property, as 53 cultural heritage properties were significantly damaged by the earthquake. This project seeks to remediate the effect of the earthquake on Albania’s cultural heritage through the rehabilitation of monuments, as well as contribute to Albania’s socio-economic recovery through the construction and upgrade of these sites. It will be important also to support improvements in the capacity of institutions responsible for the management of these cultural monuments and sites to better accommodate tourism. A final outcome of the project is the effective communication of project results to the wider public and developing and implementing an advocacy platform resulting in better recognition of the important role of culture in the social and economic well being of Albanian citizens.
The Project Manager is responsible for the day-to-day operations of this project, and provides services to the different donors, partners and beneficiaries accordingly. The main responsibility is to ensure that the project outputs are delivered within the specified project tolerances of time, cost, quality, scope, risk and benefits.
The Project Manager is responsible to maintain the project initiation documents (PID), Legal Agreement and have a thorough understanding of the terms, conditions, and the respective roles and responsibilities of the partners/stakeholders to ensure the project products are capable of meeting the business cases for both UNOPS and its stakeholders.
The Project Manager is accordingly expected to manage this complex project with demanding and tight timelines, keeping in mind the strategic elements and partnerships relating to the project, as well as UNOPS’s overall visibility.
The Project Manager is responsible for all aspects of the project life cycle. S/he must be able to apply, at a mastery level, the below duties and responsibilities:Stakeholder Management:
- Establish solid working relationship with the project board (Executive, Senior Users and Senior Suppliers), client and key stakeholders
- Manage communications and ensure stakeholders are aware of project activities, progress, exceptions and are in a position to accept handover products
- Advise the client on issues that may impact the achievement of their outcomes (including issues of sustainability and post project requirements such as maintenance)
- Manage the information flows between the Project Board/MCO Director (or delegate) and the project(s)
Delivery and Performance:
- Develop and maintain project plans
- Implement approved project plans (including the establishment of milestones) within tolerances set by the project board
- Embed sustainability dimensions including social and gender inclusion, environmental and economic aspects into the project life cycle.
- Manage the production of the required products, taking responsibility for overall progress and use of resources and initiating corrective action where necessary
- Liaise with any external suppliers or account managers
- Authorize Work Packages
- Advise the Project Board and MCO Director (or delegate) of any deviations from the plan
- Identify and manage risks so that maximum benefit to client and stakeholders is achieved
- Manage and review product quality and ensure products are accepted
- Monitor and evaluate performance of service providers
- Identify and report potential business opportunities for UNOPS to supervisor
- Identify and report threats to UNOPS internal business case to supervisor
- Follow the Project Management Cycle Instructions and ensure that all organizational policy is complied with
- Prepare/adapt the following plans for approval by the Project Board: I. Project Initiation Documentation; II. Stage/Exception Plans and relevant Product Descriptions
- Prepare the following reports:
- Highlight Reports
- End Stage Reports
- Operational Closure Checklist
- End Project Report
- Handover Report
- Maintain the following: i. Electronic Blue File; ii. Procurement, HR and Finance files as required by those practices as per UNOPS requirements
- Ensure that all expenditure comply with UNOPS Financial Rules and Regulations (FRR)
- Manage budgets, cash flow and obligations to ensure that deliverables are met and payments to contractors and personnel are received on time
- Understand and manage UNOPS overheads, allocable charges, and related corporate charges as they apply to the project
- Understand the unique structures of the UN and budget appropriately for personnel
- Manage and remain accountable for expenditures against the budget (based on accurate financial reports), including monitoring and working with others to carry out the relevant commitments and disbursements.
- Participate in the relevant Communities of Practice
- Actively interact with other PMs and the PM community to share case studies, lessons learned and best practice on the Knowledge System.
- Provide feedback to Practice Leads on policy, supporting guidance with an aim towards continuous improvement of UNOPS policies
- Complete lessons learned as per reporting format
- Incorporate lessons learned from others as per planning format
- Supervise, lead and motivate the project management team
- Ensure that behavioural expectations of team members are established
- Ensure that performance reviews are conducted
- Identify outstanding staff and bring them to the attention of the MCO management
- Have a thorough understanding of UNOPS personnel contract modalities
- Select, recruit and train team as required by project plans
- Perform the Team Manager role, unless appointed to another person(s)
- Perform Project Support role, unless appointed to another person or corporate/programme function
- Ensure safety and security for all personnel and comply with UNDSS standards
Monitoring and Progress Controls
- Ensure that the project(s) produces the required products within the specified tolerance of time, cost, quality, scope, risk and benefits.
- The Project Manager is also responsible for the project producing a result capable of achieving the benefits defined in the business case.
- Contribute to the overall business targets and needs.
- Advanced degree (master’s level or above) in Architecture, Civil Engineering, Project Management, Business Administration or another relevant discipline is required.
- A relevant university degree (bachelor’s degree / first level) with a combination of 2 additional years of relevant professional experience may be accepted in lieu of the advanced university degree.
- Prince2, IPMA or PMP-PMI project management certification would be considered an asset. The incumbent will also be required to complete the relevant UNOPS project management courses within 6 months after appointment.
- At least 5 years of progressive experience required in the management and/or delivery of infrastructure projects in either public or private sector organizations.
- This should include 3 years of experience in project development and/or management, preferably with focus on ensuring effective project and infrastructure management standards and best practices are mainstreamed.
- Expertise in projects involving rehabilitation/reconstruction of public buildings such as tangible heritage sites, places and monuments highly desired.
- Work experience in Albania and/or a good understanding of the country context will be considered an advantage.
- Familiarity with EU funded projects (and their management and reporting requirements) is highly desirable.
- Past work experience with the UN/UNOPS and/or similar international/multicultural organization will be considered an asset.
- Experience with management of operations in remote locations is an asset.
- Experience working in and providing creative technical solutions for post-conflict and/or post- disaster environments may be an asset.
- Excellent (written and oral) English language skills are required.
- Knowledge of Albanian and/or Italian language is preferred.