Project Manager, Strategy delivery

International Rescue Committee, United States

Skill Required:, Project/ Programme Management
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
20th October, 2017

Job Description

The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC is a leading global humanitarian organization that works with people forced to flee from war, conflict and disaster and the host communities that support them, as well as with those who remain within their homes and communities. At work today in over 40 countries and 27 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure.

Careers at the IRC are as wide-ranging and far-reaching as our work. Encouraging staff development through promotion, transfer and rehire, the IRC nurtures long-term career paths and helps employees grow within the organization.

At any given moment, on any given day, all around the world, IRC staff members are restlessly and effectively working for the sake of the most vulnerable among us-to restore and renew hope, dignity and freedom.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation

Background/IRC Summary:

The International Rescue Committee is at a critical juncture. A leading global humanitarian organization since its inception at the request of Albert Einstein in 1933, the IRC is modernizing, with a new strategic mission and vision, and a Strategy Unit that is leading the charge in turning that vision into reality.

The IRC has defined a new strategic mission and vision, along with initiatives and key processes that will deliver to the strategic objectives. The Strategy Unit is responsible for actively supporting the planning and execution of those initiatives by the relevant organizational owners, including project management and governance support. The Strategy Unit is also providing problem-solving support to the organization, by supporting particular initiatives or removing barriers that emerge during implementation.

This is a challenging position which requires strong organization skills, excellent interpersonal skills, and the ability to work well in a distributed, multicultural environment.

Job Overview/Summary:

One of the Strategy Unit's key functions is to support the delivery of the 5-year strategy - IRC2020 - and its ambitions across the entire organization and in particular across IRC's 32 countries of operation and 27 US cities.

The delivery of IRC2020 requires an important shift in existing ways of working across the organization to make IRC's programs more outcome-focused, gender sensitive, cost-efficient, responsive to clients' needs and preferences and adapted to contexts of intervention.

To support this ambitious change process, the IRC has decided to first test the implementation of the Strategy in a selection of countries of operation. Four IRC countries are currently testing the integration of the Strategy into their day-to-day business in order to demonstrate its feasibility, generate learnings and inform the future of the delivery of the Strategy across the entire organization.

This role will be part of a small project team within the Strategy Unit that is piloting the Strategy delivery in these first four countries. As a key project team member, this role will play a critical role in the project's success. More specifically this role will be responsible to ensure the development and maintenance of the materials and tools in support of the adoption of new IRC2020 ways of working in country. This will include designing new processes and roles and responsibilities that will enable the delivery of the strategy at the country level, collecting and incorporating learnings from the pilot to refine the approach, coordinating several dedicated technical specialists to integrate their tools and materials into the overall approach and ensuring materials are designed with a user-centric mindset.

This role will have exposure to several different functions and departments within the IRC at different levels of seniority, will have the opportunity to work closely with country programs and understand first-hand how the IRC operations work on the ground. Furthermore this role is a unique opportunity to significantly contribute to the thinking on how IRC2020 strategy will be implemented in all countries across the IRC.

Minimum Qualifications

Major Responsibilities:

  • Work with technical specialists to support integration of new materials or management tools used to support implementation of the Strategy:
  • Drive the design, implementation and assessment of new processes and new roles and responsibilities that will enable the Strategy to become part of IRC's day-to-day work using a user-centric approach focused on in-country learning
  • Monitor progress of pilot in country and provide support to specific workstreams as needed:

Key Working Relationships:

Position Reports to: Director, Strategy Unit - Delivery


  • Senior Strategy Manager and other project team members
  • Strategy Unit leadership (Director of Strategy - Delivery, Director of Strategy - Advisory)
  • Technical Specialists across IRC's departments (in particular in IRC's Program Quality Unit)
  • Other Strategy Unit team members

External: As needed

Job Requirements:

Minimum Requirements

  • Bachelor's degree or equivalent, with demonstrated high performance
  • At least 4 years of experience in project management, product management or project implementation
  • Experience in developing or managing user-centric products / processes is preferred
  • "Client-first" mindset: ability to listen and understand the needs of our country teams and incorporate them into the processes, tools, approached that are developed
  • Familiarity with project planning methodologies, templates, tools, and processes
  • Strong interpersonal skills and an ability to manage multiple stakeholders with highly varied backgrounds and contexts
  • Understanding of the challenges related to implementing strategic and organizational change in difficult environments
  • Ability to develop insight and well-supported opinions based on varying feedback from wide range of stakeholders and independent research
  • Experience interacting and communicating effectively with members of a complex organization at multiple levels
  • A proven ability to rapidly absorb and master new content and terminology
  • Good verbal and written communication skills (i.e. day-to-day discussions, team meetings, presentations, written status updates, etc.), as well as an overall ability to be clear and concise in all communications
  • A focus on personal growth and development, and a willingness to regularly receive and act on performance feedback in pursuit of continuous professional growth
  • High level of comfort with MS Excel, Word and PowerPoint

Preferred Additional Requirements

  • Experience in a strategy role at either strategy consulting firm, or in the strategy development function of a global organization or experience in a strategy implementation role
  • Experience in a humanitarian or development organization, or similar
  • Knowledge of French or Arabic

Working Environment:

  • Standard office work environment
  • Some travel to countries of operation as needed


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