Protection Assistant

Danish Refugee Council, Kandahar, Afghanistan

Skill Required:, Project/ Programme Management
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
25th March, 2019

Job Description

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.


The main responsibility of this position is raise awareness of the DRC-DDG Community Information Multi-Service centres (CIMS) and mobilise the communities to access the services provided at the CIMS. The Protection Assistant will be the main channel for communication between DRC-DDG and the IDP/returnee communities.


  • Daily Protection monitoring and referral of identified protection cases for resolution.
  • Information dissemination - outreach workers will serve as main channel of communication and information sharing between DRC-DDG and the IDP/returnee population, ensuring that all IDPs/returnees, regardless of literacy and language skills, can access information and services.
  • Participate in awareness raising campaigns.
  • Ensure community mobilization as necessary for different activities such as establishing community protection committees, meetings and focus group discussions, events, etc.
  • Assist in organizing events.
  • Assist in organizing and conducting surveys, assessments, and focus group discussions.
  • Establish relationship with the IDP community, inform and advise them on services and assistance available from DRC-DDG and other service providers.
  • Identify new arrivals in the communities and their urgent needs.
  • Report any identify gaps in service provision.
  • Follow up on community activities to ensure full participation of women, vulnerable individuals and the youth.
  • In case of identification of vulnerable individuals and persons with specific needs that are not already being addressed by relevant organisations, report and follow up on relevant service provision for these individuals.
  • Provide assistance with registration and distributions in the communities when necessary.
  • In case of identification of unaccompanied minors or elderly or disabled, take full note of their details and report to the Protection Officer for referral to relevant agency.
  • Report abuses and rights violations that may take place in the communities for referral to relevant agencies.
  • Participate in weekly meetings with DRC CIMS Team Leader and report on any issues encountered.
  • Respect the principle of confidentiality and do no harm at all times.
  • Other duties assigned by the CIMS Team Leader.

Experience and technical competencies: At least 1 years working experience in a similar position working with an International NGO.


  • Strong organisational skills and methodological record keeping
  • Remains productive when under pressure and meets deadlines
  • Good understanding of core computer programs such as MS Word, and Outlook
  • Ability to speak and write in both Dari and Pashto
  • Ability to communicate in written English


  • (indicate fluency level)
  • Fluency in Dari and Pashto
  • Good knowledge of English


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