Protection Coordinator

FHI 360, Pemba, Mozambique

Skill Required:, Project/ Programme Management
Preferred Experience: 
5 years
Closing Date for Applications: 
20th June, 2021

Job Description

Job Summary:

The humanitarian needs in Mozambique’s Cabo Delgado region are quickly escalating and bringing significant instability and vulnerability to the affected population. In response to the crisis, FHI 360 will implement an integrated program that provides life-saving and sustainable activities under health, protection, and WASH that will meet the critical needs of the affected communities.

FHI 360’s Crisis Response team is seeking a Protection Coordinator to lead the protection intervention in Mozambique’s Cabo Delgado region. The Protection Coordinator is responsible for developing and leading technical programming and plays a critical role in ensuring the organization’s emergency programming is responsive to the needs of Mozambique. They will ensure humanitarian activities are evidence-based and adhere to technical standards for the field, and as circumstances demand, engage at all stages of an emergency, from the initial acute phase through to transition and recovery, and will support technical programs from assessment and conception through close-out and evaluation.

Based in Pemba, this duty station has been designated as high risk or extreme risk and poses a heightened risk or direct threat to personal safety. Applicants should research this location and the associated risks before submitting an application. The position is envisioned for an initial 10-month period.


  • Lead the Protection component of a humanitarian program with specific focus on Child Protection (CP) and Gender Based Violence (GBV) in emergencies, from conception through implementation and onward to the transition phase, ensuring programming exceeds established quality criteria and technical standards.
  • Conduct CP and GBV sector needs assessments, provide technical guidance on appropriate emergency activities, and devise/review sector-specific response strategies for the acute and transitional phases of emergency operations in crisis-affected communities, including community engagement in CP and GBV prevention activities, CP and GBV Case Management, and Psychosocial support (SHLS approach for Child Protection) and coordination with all relevant Clusters.
  • Assess community infrastructure and service-provider capabilities, identify support needs, service gaps, and opportunities for partnership.
  • Assist with resource mobilization by designing, drafting, and reviewing concept notes and technical proposals for the protection, CP and GBV sectors as required.
  • Develop partnerships and ensure effective coordination with local service providers, international organizations and all relevant local government entities operating in these sectors.
  • Work with operations staff to ensure commodities are procured, handled, and managed properly, in accordance with the organization’s supply-chain management protocols.
  • Manage program budgets, including routine expense forecasting and pipeline analysis.
  • Determine staffing needs for emergency programming, conduct recruitment in collaboration with management and home office technical staff, as necessary.
  • Manage field personnel supporting emergency programming.
  • During startup and launch phase, management, and technical oversight of program teams.

Applied Knowledge & Skills:

  • Knowledge and application of Core Humanitarian Standards (CHS) and Sphere standards and Red Cross/NGO Code of Conduct.
  • Experience working with Bureau of Humanitarian Assistance (BHA) and US Department of State Bureau of Population, Refugees, and Migration (State/PRM) preferred.
  • Strong interpersonal skills and display evidence of good leadership and influencing skills.
  • Ability to interact professionally with culturally and linguistically diverse staff and clients.
  • English fluency required; fluency Portuguese a plus.
  • Excellent written and oral communication skills and be comfortable participating both as an effective contributor and a listener in group settings which include senior staff.
  • Well-organized, resourceful, effective, and efficient at coordinating multiple resources to get things done and must have proven track record of successfully working on multiple tasks at once and foresees and plan around obstacles.
  • Demonstrated sensitivity in diverse, cross cultural settings.

Problem Solving & Impact:

  • Works on problems of complex scope that require analysis and in-depth evaluation of variable factors.
  • Erroneous decisions or recommendations may cause critical delays or modifications to projects or operations.
  • Ability to exercise judgment that contributes to the organization’s business strategies and develops objectives that align with department’s strategic goals.
  • Must be able to provide accurate, expert level advice to reach outcomes that will enable achievement of overall department and organization goals.
  • Demonstrates a responsive, professional attitude that is solution oriented.
  • Decisions and actions have a serious impact on the overall success of the function.

Supervision Given/Received:

  • Regularly interacts with senior management and HQ based staff.
  • Leads by “managing managers” or other direct/indirect reports in the region/functional area.
  • Ability to motivate, mentor, and empower individuals to achieve expectations and goals set for the functional unit.
  • Provide input on country/project staff performance reviews.
  • In coordination with senior management, hire/terminates country/project staff.
  • Reports to the Response Coordinator.


  • Bachelor's Degree or its International Equivalent in Social sciences, Public Health, International Development, or other relevant field of study required.
  • Master or other advanced degree preferred.


  • Typically requires 5 - 8 years leading complex on-site emergency WASH response projects and/or programs.
  • Experience establishing startup operations/projects in new countries preferred.
  • Prior work experience in a non-governmental organization (NGO), government agency, or private company of progressive program management experience in humanitarian assistance or related industry experience in a relevant technical area.
  • Demonstrable experience designing and leading technical assessments using proven and effective methodologies; strong background in outcome monitoring and evaluation preferred.
  • Experience coordinating complex programs with wide variety of stakeholders; experience as cluster co-lead preferred.


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