Protection Coordinator

Danish Refugee Council, Bangladesh

Skill Required:, Policy/ Advocacy and Campaign
Preferred Experience: 
5 years
Closing Date for Applications: 
25th August, 2019

Job Description

The Danish Refugee Council (DRC) is a leading international, non-profit, non-governmental organization with Headquarters in Denmark, providing relief, protection and resettlement services to refugees and displaced persons worldwide. The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, has been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC launched an integrated program of support to the government in site management, shelter/NFI and protection. As a key part of this, DRC opened a main office in Cox’s Bazar, and a support/liaison office in Dhaka, to carry out its operations. Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a Gender-based violence Officer to work at its office in Cox’s Bazar. Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a Protection Coordinator to work at its office in Cox’s Bazar.


Overall purpose of the role:

The Protection Coordinator has the overall responsibility for the technical quality of protection work in DRC at all levels of management. The Protection Coordinator has decision making authority regarding technical protection issues and reports to the Head of Programmes. S/he will work closely with all other Coordinators and Programme Managers to provide integrated programming, support mainstreaming activities and aspire to the provision of a continuum of care throughout DRC camps and host communities where there are programmatic interventions which are both evidence based and quality assured.

DRC’s general protection activities in Bangladesh include protection monitoring, case management and community-based protection programming in both refugee camps and host communities. DRC’s general protection program operates in close collaboration and coordination with DRC’s Child Protection and GBV program teams, as well as with shelter/NFI and site management (SMS).


Programming and Coordination:

  • Ensure program quality in protection programming across DRC country program and provide technical guidance/support to timely protection deliverables; in addition to ensuring quality donor reporting, advocacy and policy notes and other protection reports
  • Provide oversight of technical aspects of protection staff’s work and support the Protection Information Management Manager in ensuring quality implementation of protection activities at field and data level;
  • Identify gaps and opportunities for protection programming and lead/support on proposal development not only in Cox’s Bazar but seeking national opportunities also in coordination with the HoP and other sector coordinators;
  • Develop strong collaborative approaches with all sector coordinators and managers to ensure that optimal evidence based, relevant and agile programming can be achieved that is responsive to the needs of the beneficiaries.
  • Develop and roll out protection mainstreaming strategy and provide inputs to, and advocate for, mainstreaming protection in proposals and interventions;
  • Maintain up to date knowledge of protection issues and share this information with donors, coordination meetings, all teams and senior management as appropriate;
  • Provide technical advice on planning assessments; participate in protection assessments as needed;
  • Ensure protection related information products are standardized and up to date in collaboration with the Advocacy Advisor and manage information flows to and from the field in addition to Sector meetings
  • Develop/strengthen a protection data collection and management system as required working closely with the Protection Monitoring Team, Protection Information Manager and DRC MEAL ensuring that all activities are being appropriately monitored, evaluated and lessons shared;
  • Act as the DRC Bangladesh focal point for PSEA providing training and awareness raising and be an active member of the PSEA Network
  • With the teams identify potential local partners to work with in protection activities
  • Working with the team develop a succession and nationalization plan


  • Attend national level protection cluster as well as other protection related meetings as is relevant; respond to requests for information from protection cluster and related sub-clusters; attend donor meetings with HoP as appropriate.
  • Provide feedback to the SMT regarding any issues identified from meetings
  • Advocate and guide advocacy on protection issues;

Organisation, administration and personnel management:

  • Provide technical questions and support to interviews for protection expat and national staff recruitment and management
  • Provide support and insight to, technical specialists and consultants as required

Training and capacity building

  • Identify training gaps among protection staff;
  • Organize and facilitate capacity building plan to protection staff based on identified needs, updates from HQ and other resources that may be available
  • Provide trainings and updates to new staff members on PSEA at induction both expat and national
  • Offer trainings on protection issues to ensure there is mainstreamed understanding by all sectors


  • Ensure that DRC’s protection programming meets accountability obligations and is carried out in accordance with the Common Humanitarian Standards and Quality Management (ref. Program Handbook Annex 15 and related tools).


To be successful in this role you must have the following;

  • Minimum of 5 years’ experience providing technical advice and capacity building in protection;
  • Significant demonstrated implementation experience in protection in refugee camp and host communities, in disaster, conflict and post conflict settings;
  • Knowledge of related international standards and frameworks;
  • Demonstrated experience with strategic programming and planning, monitoring and evaluation;
  • Proven analytical skills and ability to work with others to develop strategy into action and communicating and influencing this to a wider audience;
  • Ability to influence and liaise effectively with key Stakeholders with successful track record in initiating Cultivating and securing support from donors, Partners and authorities;
  • Experience of working with UNHCR and IOM is preferred;
  • Demonstrated ability to improve program quality through the provision of technical advice;
  • Demonstrated ability to work creatively, innovatively and effectively with limited direct supervision;
  • Commitment to DRC’s overall aims and policies and experience of promoting gender equity and ensuring vulnerable people’s needs are met;
  • Excellent interpersonal skills and demonstrated ability to establish effective and working relations with national staff members and other stakeholders;

Education:Master's degree in law, social science, or other relevant field.

Languages:Fluency in written and spoken English.

All employees are expected to demonstrate DRC’ five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with DRC’s vision and values.



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