Protection Monitoring Assistant

Danish Refugee Council, Khokha, Yemen

Skill Required:, Monitoring and Evaluation
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
2nd March, 2020

Job Description

About the job

Under the supervision of the Protection Monitoring Officer and line-management of the Protection Team Leader, the Protection Monitoring Assistant is responsible for supporting the timely, high-quality, and effective implementation of protection monitoring in his/her area of intervention. This includes the implementation of protection monitoring, with service mapping, and referrals.

Duties and Responsibilities

Protection Monitoring

  • Undertake field monitoring missions to the field and collect protection information on a regular basis;
  • Facilitate interviews and focus group discussions with IDPs, refugees, returnees, migrants, and host community members;
  • Support the Protection Officer with drafting and updating regular protection reports including utilizing digital data collection systems;
  • Contribute to reporting on protection trends from the field on a regular basis;
  • Maintain an up to date and in-depth understanding of community dynamics in the communities monitored including of the surrounding host community;
  • Develop and maintain effective working relationships with other INGO, UNHCR, government authorities, and other key stakeholders to ensure active coordination, collaboration, and information dissemination;

Referrals and Cash for protection

  • During protection monitoring activities, identify protection needs/risks affecting individuals, households and groups, and conduct internal and external referrals to appropriate service providers according to needs;
  • Ensure service mapping of service providers operating in the area and internal and external referrals pathways are updated in collaboration with the Protection Team Leader and Protection Manager;
  • Support the Protection Officer with maintaining the case database up-to-date; regular review and follow up of referrals, ensuring referral follow up is conducted appropriately with relevant focal points and the service is provided;
  • Request cash for protection where appropriate, fill the cash for protection intake form, and support with the distribution;

Planning and reporting

  • Support the Protection Officer with monthly reports and support the Team Leader / Protection Manager in submitting internal reports as per schedule;
  • Support the Protection Officer with the preparation and submission of weekly and monthly work plans in a timely manner;
  • Support the Protection Officer with the implementation of monitoring and evaluation tools and report on problems in the implementation of the program;
  • Participate in weekly meetings with team to address any issues and set team plans.

Coordination and representation

  • Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers;
  • Advocate for the needs of vulnerable individuals both internally and through coordination mechanisms through evidence-based advocacy.


  • Any other duties relating to the nature of the job as directed by the Protection Officer or Protection Team Leader;
  • Maintain positive work relationship within the team, and promote team-building efforts in coordination with the Protection Team Leader;
  • Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination;
  • Must treat all partners and beneficiaries with dignity and respect.

Experience and technical competencies: 

  • At least 2 years of experience in protection services or relevant humanitarian action;
  • Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times;
  • Good written and oral communication skills, effective in representation and liaison with external parties;
  • Ability to organize work, meet deadlines, maintain composure, work independently and prioritize work under pressure, coordinate multiple tasks and maintain attention to detail;
  • Good interpersonal and problem-solving skills, creativity and flexibility;
  • Flexibility in working overtime when needed;
  • Computer literacy (Microsoft Word and Excel);
  • Willing to collaborate with and support people from different ethnic groups and different religions;
  • Demonstrated interest in humanitarian work and supporting people effected by conflict.


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