Protection Monitoring Assistant
Danish Refugee Council, Khokha, Yemen
2 years of relevant work experience
Closing Date for Applications:
About the job
Under the supervision of the Protection Monitoring Officer and line-management of the Protection Team Leader, the Protection Monitoring Assistant is responsible for supporting the timely, high-quality, and effective implementation of protection monitoring in his/her area of intervention. This includes the implementation of protection monitoring, with service mapping, and referrals.
Duties and Responsibilities
- Undertake field monitoring missions to the field and collect protection information on a regular basis;
- Facilitate interviews and focus group discussions with IDPs, refugees, returnees, migrants, and host community members;
- Support the Protection Officer with drafting and updating regular protection reports including utilizing digital data collection systems;
- Contribute to reporting on protection trends from the field on a regular basis;
- Maintain an up to date and in-depth understanding of community dynamics in the communities monitored including of the surrounding host community;
- Develop and maintain effective working relationships with other INGO, UNHCR, government authorities, and other key stakeholders to ensure active coordination, collaboration, and information dissemination;
Referrals and Cash for protection
- During protection monitoring activities, identify protection needs/risks affecting individuals, households and groups, and conduct internal and external referrals to appropriate service providers according to needs;
- Ensure service mapping of service providers operating in the area and internal and external referrals pathways are updated in collaboration with the Protection Team Leader and Protection Manager;
- Support the Protection Officer with maintaining the case database up-to-date; regular review and follow up of referrals, ensuring referral follow up is conducted appropriately with relevant focal points and the service is provided;
- Request cash for protection where appropriate, fill the cash for protection intake form, and support with the distribution;
Planning and reporting
- Support the Protection Officer with monthly reports and support the Team Leader / Protection Manager in submitting internal reports as per schedule;
- Support the Protection Officer with the preparation and submission of weekly and monthly work plans in a timely manner;
- Support the Protection Officer with the implementation of monitoring and evaluation tools and report on problems in the implementation of the program;
- Participate in weekly meetings with team to address any issues and set team plans.
Coordination and representation
- Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers;
- Advocate for the needs of vulnerable individuals both internally and through coordination mechanisms through evidence-based advocacy.
- Any other duties relating to the nature of the job as directed by the Protection Officer or Protection Team Leader;
- Maintain positive work relationship within the team, and promote team-building efforts in coordination with the Protection Team Leader;
- Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination;
- Must treat all partners and beneficiaries with dignity and respect.
Experience and technical competencies:
- At least 2 years of experience in protection services or relevant humanitarian action;
- Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times;
- Good written and oral communication skills, effective in representation and liaison with external parties;
- Ability to organize work, meet deadlines, maintain composure, work independently and prioritize work under pressure, coordinate multiple tasks and maintain attention to detail;
- Good interpersonal and problem-solving skills, creativity and flexibility;
- Flexibility in working overtime when needed;
- Computer literacy (Microsoft Word and Excel);
- Willing to collaborate with and support people from different ethnic groups and different religions;
- Demonstrated interest in humanitarian work and supporting people effected by conflict.