Title: Quality Assurance Advisor
Department: Southern Africa
Based in Namibia
Reports to Deputy Chief of Party
Who we are:
With over 45 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare by putting the consumer at the center and, wherever possible, bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.
There are over 7,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.
We are looking for a Quality Assurance Advisor to help us plan and coordinate all activities under an anticipated 5-year USAID-funded HIV Scaling up Access for Expanded Voluntary Medical Male Circumcisions Services (SAFE) Activity in Namibia. This position is based in Windhoek, Namibia, and is contingent on award.
Sound like you? Read on.
- Support in development of procedures for the SAFE team, reviewing and refining them to align with SAFE requirements.
- Participate in MOHSS led efforts to refine methods and systems for quality improvements of HIV/AIDS services.
- Conduct field visits to monitor the quality of VMMC services.
- Document best practices/lessons learned in implementing VMMC Quality Improvements initiatives.
- Maintain regular communications with MOHSS and other partners to strengthen Quality Improvement processes.
- Coordinate in addressing incidents or Quality Assurance related issues across functional teams. Summarize issues/problems and drive towards solutions.
- Manage Quality Assurance/Quality Control related deadlines throughout life of project.
- Periodically review Quality Assurance processes/requirements.
What are we looking for?
The candidate we hire will embody PSI’s corporate values:
- Collaboration: You can work independently, but thrive within a team.
- Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates
- Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don’t let perfect get in the way of good enough.
- Honesty: You aren’t afraid to speak up and speak your mind.
- Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.
- Commitment: You’re independent and a free thinker, but you’re ready to buy in to the direction of the team and commit to its success.
- Bachelor’s degree in health sciences preferably in Medicine or Nursing.
- Demonstrated ten (10) years of experience in the implementation of VMMC programs or related HIV Prevention care and treatment programs.
- Expertise in adult learning and training methodology.
- Demonstrated knowledge of infection control programs.
- Demonstrated experience implementing QA systems for HIV/AIDS interventions and familiarity with PEPFAR quality improvement initiatives.
- Demonstrated experience with a mix of practical technical skills in VMMC necessary for strengthening HIV service delivery at the regional, national, clinical, and community-level.
- Demonstrated ability to communicate clearly and concisely both orally and in writing.
- Ability to work both independently and as part of a team.
- Current work authorization in Namibia country preferred.
- References will be required.
- The successful candidate will be required to pass a background check.
Due to high volume of applications, only finalists will be contacted. Curious about your status? Please log into your iCIMS account to find out.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.