Regional HR Adviser

Norwegian Refugee Council, Nairobi, Kenya

Skill Required:, HR and Admin
Preferred Experience: 
3 Years
Closing Date for Applications: 
2nd April, 2019

Job Description

The Norwegian Refugee Council is looking for an experienced Human Resources professional to join the East Africa & Yemen Regional Office as Regional HR Adviser. This position will provide strategic guidance and technical support to nine countries in the East Africa & Yemen Region, with particular focus on: Duty of Care, compliance, performance management, employee relations issues, capacity building, and succession planning. The position will also conduct regular trainings and will be required to travel to the various countries in the region.

Job description:

  • Provide strategic HR advice and technical support to the Country Offices in the region
  • Support and monitor compliance with the HR handbooks and NRC policies, and respective quality assurances, including control checks via travel to country offices
  • Contribute to the development of policies, strategies, tools and new approaches, with a focus on innovation and piloting
  • Ensure that best practices are identified, documented and disseminated both within the region and beyond
  • Provide capacity development across Country Offices in the region and the Regional Office
  • Conduct various trainings across the region on Performance Management, Duty of Care, Code of Conduct
  • Focal point for Duty of Care in the regional office and country offices
  • Conducting exit interviews and debriefing with staff and improve the retention of staff in the country programs and regional office
  • Support managers and country offices with handling employee relations issues and investigations


  • Minimum first level university/bachelor's degree in Human Resources or related field
  • Minimum 3 years of experience from working as a senior HR Manager in a humanitarian/recovery context
  • Experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Excellent interpersonal communication skills, with the ability to engage with staff and managers at all levels
  • Experience and ability to conduct valuable training sessions to wide audiences
  • Proactive and motivated to provide timely and high quality support to staff and managers
  • Strong attention to detail
  • Fluency in English, both written and verbal
  • Knowledge of the context in the East Africa/Yemen region
  • International work experience, advantageous

Personal qualities:

  • Initiating action and change
  • Managing performance and development
  • Empowering and building trust
  • Handling insecure environments


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