Regional Training Coordinator

Norwegian Refugee Council, Amman, Jordan

Skill Required:, Training and Capacity Building
Preferred Experience: 
3 Years
Closing Date for Applications: 
2nd January, 2019

Job Description

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs


The Middle East Regional Office based in Amman, Jordan was created in January 2014 as part of NRC’s reorganization process. We currently have more than 3,000 staff in the Middle East region assisting people displaced by conflict in Syria, Libya Iraq, Lebanon, Jordan and Palestine. Our work is concentrated on the shelter, education, food security, legal assistance and water, sanitation and hygiene sectors with strong protection and resilience focus integrated into our programs.

NRC operations is in the Middle East have grown significantly in recent years and further growth is expected in the months to come. With large operations in such fluid contexts, the NRC Middle East Regional Office has a stimulating and rewarding work environment, a collaborative workforce and genuine place of passion responding to a region in crisis.

In order to ensure that NRC has a skilled workforce with the skills required to fulfill our organizational objectives, our Learning and Development team provides professional development opportunities for staff. This includes a full induction, skills trainings, and other developmental resources and opportunities. The Regional Training Coordinator role is dedicated to supporting delivery of these services in the Middle East Region in collaboration with the Country Offices.

Role and responsibilities

  • Responsible to coordinate and conduct NRC Way 2-day trainings according to set timelines for all staff in the region in close cooperation with experts and NRC Way Trainers.
  • Responsible for coordinating Talent Development Programme (TDP) 2019 induction and training, in close cooperation with Middle East Regional Office HR.
  • In close cooperation with HO HR to plan, coordinate and implement other trainings needed for Middle East Regional Office.
  • Plan and coordinate new training initiatives from HQ and the Middle East Regional Office Region.
  • Responsible for planning and coordinating the monitoring, follow up, documentation and evaluation of the different staff development initiatives in the Middle East Regional Office region.
  • Coordination of other staff development initiatives as agreed by the Middle East Regional Office Regional Management Team.
  • Responsible for planning and implementing the Middle East Regional Office Annual Training Plan in close cooperation with Area Managers, Heads of Department, and Country Directors.
  • Responsible for coordinating Talent Development Programme (TDP) 2019 induction and training, in close cooperation with Middle East Regional Office HR.
  • Arrange ToT trainings and facilitate within Middle East Regional Office to strengthen training and capacity building initiatives.

Our Ideal Candidate:

  • Minimum 3 years of relevant experience as facilitator and/or trainer, in addition to a good level of experience and motivation to administering and organizing training process.
  • We are seeking a candidate who enjoys working with people from different places and backgrounds, and the ability to work remotely with NRC staff in the region. A positive and energetic person who will encourage people to engage and interact.
  • Our ideal candidate is someone who will hit the ground running, and be proactive and willing to take NRC induction and training initiatives forward, improve them, and doing what it takes to keep them going on a timely manner.
  • Excellent communication skills in English and Arabic is a must, in this position you’ll be dealing with different senior managers across the region.
  • If you enjoy dealing with challenges, and travelling to work with different people, then this is the right role for you!


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