World Vision, Sri Lanka

Skill Required:, Project/ Programme Management
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
15th August, 2019

Job Description

The Assistant - Donor Correspondence Management provides support to the overall national sponsorship operation to function smoothly. The position supports the Coordinator - Donor Correspondence Management to ensure vetting, systemizing and dispatching of Sponsors letters & gifts. This position will also provide support to the overall national operation in terms of monitoring, follow ups and field reviews to ensure compliance with Sponsorship Standards.


  • Facilitate the Sponsor-Child Relationship
  • Systemize sponsor letters/gifts & BB Cards in Sponsorship systems for tracking, monitoring and audit purposes
  • Process sponsor letters/gifts & BB Cards received from National Office within agreed timelines
  • Ensure Service Quality for the Wellbeing of Children, Families and Supporters
  • Record Keeping and Reporting
  • Send system exported reports, tracking sheets to ADPs/APs for monitoring and follow ups
  • Monitoring and Following up
  • Conduct weekly follow-up with ADPs to ensure 95% completion of Letters with quality replies sent to sponsors
  • Field Engagement and Visits
  • Team Support and Development

Required Qualifications, Experience & Competencies:

  • A Collage Graduate
  • At least 2 years’ experience in World Vision or similar agencies is an advantage
  • Strong computer skills including, Word, Excel and PowerPoint
  • Creative and able to apply innovative thinking
  • Good interpersonal skill and cross-cultural sensitivity, abilities to work as a team
  • Effective written and oral communication
  • Willingness to be flexible with hours when necessary and able to travel often in the field (10% of the time).


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