All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties:
Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD.
Assist in the development of the RSD strategy of the operation and in the annual planning exercise.
Provide counselling to, and respond to queries from, asylum seekers and refugees, including in the context of the notification of negative RSD decisions.
Maintain accurate and up-to date records and data related to all work on individual cases.
Assist in preventing and identifying fraud in RSD through oversight, advice and guidance to UNHCR staff, partners and persons of concern.
Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned functions.
Conduct research on country of origin information (COI) and other issues related to RSD and maintain the Operation's local repository of relevant information, guidelines and standards accessible to RSD staff in the operation.
Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case processing.
Assist in developing and maintaining processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policies and practice.
Assist in initiatives to advocate with and support Government authorities and legal partners to establish and strengthen fair and efficient RSD procedures and RSD decision-making.
Draft correspondence and reports relating to the RSD activities of the Operation.
Refer individual cases to other functional units in the Operation and/or external partners for appropriate follow-up, in accordance with established criteria.
Counsel individual asylum-seekers on the reasons for negative RSD decisions, in accordance with the RSD SOPs.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
Certificates and/or Licenses:
HCR RSD Lrng Programme;
HCR Cntry of Orig Inf Lrng Prg;
HCR Protection Learning Prg;
PR-Age, Gender and Diversity (AGD)
PR-Counselling Asylum Seekers or Refugees
LE-Human Rights Law
PR-RSD - Principles and Procedures, operational arrangements/assistance
PR-Government Refugee Status Determination (RSD) procedures
WB-Treatment of vulnerable/traumatized individuals
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.