Secretary/Administrative Support

EUROCONTROL - Supporting European Aviation

Brussels, Belgium

Experience: 3 to 5 Years

Skill Required: Administration

On the date of the competition, there is 1 position available within the Network Management Directorate. This competition will also be used to create a reserve list for upcoming positions in other areas.


Your role will be to:

  • Provide secretarial and administrative support including agenda and missions’ management, filing, organisation of events, filtering calls, drafting general correspondence, dispatching information, preparing files and presentations for meetings, taking notes, managing office supplies etc.
  • Follow up pro-actively on correspondence, outstanding replies and actions resulting from meetings.
  • Support internal staff management processes such as leave, flexitime and missions, etc.
  • Provide secretarial/administrative support to individual projects as required.
  • Support the communication of relevant items to management and staff (inside and outside the service).
  • Coordinate actions to organise the necessary meeting facilities and logistics in support of the organisation of meetings and special events.
  • Develop, maintain and update filing systems and maintain relevant databases as necessary.
  • Carry out any other administrative or secretarial task in line with the main purpose of the job.


  • Post-secondary education with minimum 1 year relevant professional experience in an administrative or secretarial position or secondary education attested by a diploma giving access to post-secondary education and relevant professional experience of at least 4 years. A secretarial or office administration education is considered a strong advantage.
  • Experience in providing administrative/secretarial support.
  • Experience with Microsoft Office 365.
  • Drafting skills in English and French.
  • Result focus: You strive to meet work expectations.
  • Planning and organising: You display an organised and methodical approach.
  • Quality focus: You deliver a consistent quality in work.
  • Communication: You are able to foster two-way communication.
  • Team work: You display a collaborative approach.
  • Confidentiality and discretion.
  • Ability to work in a multinational and multicultural environment.
  • Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.
  • The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English and French at level C1/C2.
  • The levels relate to the European-framework-reference Common European Framework of References for languages (CEFR).