Senior Child Protection Manager

International Rescue Committee, Iraq

Skill Required:, Project/ Programme Management
Preferred Experience: 
5 years
Closing Date for Applications: 
20th February, 2018

Job Description

Founded in 1933, the International Rescue Committee is a world leader in relief, rehabilitation, protection, post-conflict development, resettlement services and advocacy for those uprooted or affected by violent conflict and oppression or natural disaster. Working in coordination with the humanitarian community, IRC currently addresses the needs of war-affected Syrians from several operational bases in the region. Our activities focus primarily on the supply of vital medications and primary health care, food, non-food items and livelihoods, women, child and general protection services and form part of an over-arching humanitarian response in the region that seeks to assist refugees, IDPs and local Syrians survive conflict and displacement.

In northeast Syria the IRC implements health, basic needs, livelihoods, women's protection, child protection and protection programming:

The IRC is one of the only service providers delivering child protection specialized services in Northeast Syria. The conflict in Ar-Raqqa and Dier-ez-Zor governorates has presented numerous child protection concerns and risks for children, with a high number of UASC and family separation recorded. In response, the IRC established it's Child Protection Programme in August 2017 to provide case management, PSS, and parenting interventions through mobile and center-based spaces. Child Protection activities fall within an Integrated Protection Programme also delivering GBV and Protection Rule of Law services to Syrian IDP, Local Communities, and Iraqi Refugees.

The scope of work:

The Senior Child Protection Manager will support the Child Protection Manager to oversee the implementation and management of Child Protection activities in Northeast Syria, with a focus on technical capacity building and mentorship for the Child Protection Manager. The role will look to work with the Integrated Protection Coordinator and Child Protection Manager to support the scale-up and technical quality assurance of child protection case management services, including providing Family Tracing and Reunification and Alternative Care Solutions for UASC, providing PSS support, and parenting interventions for adolescents. In addition, the role will support the set-up and capacity building of an Integrated CP and GBV Case Management Capacity Building team for partnerships.

Technical Quality and Implementation

  • Provide technical guidance and project implementation guidance to the Child Protection Manager to improve his/her technical and project management skills and competencies;
  • Identify and raise technical challenges faced in the delivery of case management services and propose tools and mechanisms to overcome them in a timely manner;
  • Facilitate analysis and delivery of conflict-sensitive approaches to Alternative Care Solutions and FTR work for UASC in northeast Syria;
  • Support the Child Protection Manager to oversee the Child Protection program through the management of budgets (budget forecasting, BVA review, and budget follow-up) and reporting in accordance with IRC and donor regulations;
  • Support the set-up, hiring and training of an integrated GBV and CP Case Management Capacity Building team of partners, along with the Senior WPE Manager and the Integrated Protection Coordinator;
  • Develop sessions to support IRC CP case management teams for guidance on program activities, as well as with IRC case management partners related to good practices in PSS, case management, services for survivors, approaches to outreach
  • Lead the development and facilitation of training and learning sessions for IRC caseworkers and supervisors, and IRC Case Management Capacity-Building team and support CP Partnership Capacity Building staff to assess and support partner teams;
  • Facilitate case conferences with IRC direct and indirect case management teams;
  • Undertake regular field monitoring visits to assess progress and identify technical quality issues and/or other implementation issues and provide solutions

CPIMS responsibilities:

  • Participate, and represent IRC Child Protection Program in discussions related to the setting up of the CPIMS+ and/or another relevant IMS system for CP case management to allow for tracking and follow up;
  • Coordinate with the IRC regional ICT4P team to ensure in-country maintenance and support for IMS system is adequate;
  • Lead the development of joint-SOP for Child Protection Case Management with specialized child protection actors in northeast Syria;

Grant Management and Reporting

  • Support the CP Manager to ensure all areas of program implementation are in line with technical proposals, project timelines, and budgets.
  • Review the compilation of work plans, procurement plans, and HR plans as submitted by the CP Manager and set-aside coaching/review sessions where/as needed;
  • Coach, review and provide feedback on donor reports submitted by the CP Manager, before sending to IPC and grant teams to improve donor reporting;
  • Work with the CP Manager to prepare for Grant Opening Meetings and Grant Review Meetings

Staff Management and Capacity Building

  • Develop training and capacity building plans for the CP Manager him/herself and for him/her to use with his/her staff to improve programme management and technical skills;
  • Supervise and mentor the CP Manager, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and providing documented semi-annual performance reviews.
  • Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.


  • Strong internal coordination with IRC programme teams to mainstream Child Protection in programming within ERD/Health/Protection sectors, including overseeing and supporting mainstreaming officers with CP training and supporting identification of actions to be implemented;
  • Coordinate with the Protection Monitoring team to ensure the accurate reporting of child protection trends and risks in reports and rapid assessments;
  • Encourage the CP Manager to meet with support teams to ensure procurement and supplies are delivered and coordinated with Field Coordination teams
  • Be present with the CP Manager to represent IRC at coordination meetings;
  • Reach out to external stakeholders to improve referral pathways and service mapping for children at risk in coordination with Protection Manager

Key Working Relationships: Position Reports to Integrated Protection Coordinator Position directly supervises: Child Protection Manager

Indirect Reporting: Senior Program Coordinator

Other Internal and/or external contacts:

  • Internal:Staff within Integrated Protection Program, other IRC Health and ERD Program, Grants, Supply Chain, HR, and Finance Departments, WPE Manager, WPE Senior Manager
  • External: Close collaboration with other humanitarian actors and active within the Protection Working Group, local implementing partners, UN agencies, and service providers

Professional Standards: All IRC staff are required to adhere to The IRC Way Standards for Professional Conduct and the IRC country employment policies.

Qualifications and Requirements:

  • Master's Degree in Social Work, Human Rights, or another appropriate field;
  • At least 4 years of Child Protection program management experience in the humanitarian sector, working with refugees or internally displaced populations in complex emergency situations;
  • Extensive experience of working on UASC case management and FTR programs,
  • Demonstrated capacity and experience of providing on-the-job coaching and capacity building to national staff at manager level;
  • In-depth understanding of CP prevention and response, related international standards, and guidelines;
  • Proven leadership, program and staff management skills
  • Fluency in spoken/written English required; Arabic would be an advantage
  • Advanced knowledge of MS Word, Excel, PowerPoint and email/internet software.

Personal attributes

  • Ability to use good judgment when making decisions and to take accountability for decisions made;
  • Strong interpersonal and communication skills, and ability to work effectively with others within a multicultural team context;
  • Ability to handle multiple tasks; proven self-initiative and problem-solving skills;
  • Ability to work and live in a sometimes stressful and insecure environment while maintaining a positive attitude

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position.


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