Senior CM Officer

UNOPS , Jordan

Skill Required:, Business Development/ Resource Mobilization
Preferred Experience: 
5 years
Closing Date for Applications: 
1st October, 2019

Job Description

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Job-specific

Since 2012, UNICEF Jordan Country Office has been playing an integral part of the humanitarian response for Syrian refugees in Jordan. As WASH sector lead, UNICEF is leading the Water, Sanitation and Hygiene promotion assistance to the refugees in camps as well as in host communities, including schools and other institutions. Zaatari Refugee Camp is among the main locations where UNICEF is providing humanitarian WASH assistance which hosts more than 80,000 refugees.

In Zaatari refugee Camp, UNICEF is providing water on a daily average of 3,500,000 liters. This is provided through three boreholes operated within the camp covering the whole daily supply. The demand increases in summer when UNICEF gets an additional water supply from a number of privately owned external boreholes outside the camp. In addition to water supply, UNICEF is also managing a wastewater network which collects a daily amount of 2000 to 2500 m3 through main pipelines and two pump stations. Collected wastewater is being pumped on 24 hours basis to the camp’s treatment plant.

Adding to that, there is a persistent need to have an efficient and effective community mobilization’s component. The rule of the community mobilization is very important for the performance of the water and wastewater network’s operation.

With the nature of the water and wastewater networks in Za’atari, the integration of the community in the operation is highly needed and facilitates a successful and smooth delivery of services. The ultimate goal of the WASH program in Za’atari is to satisfy the community by providing high quality level of services, and having interaction mechanisms where the CM strategy will be achieved and community needs will be addressed and integrated in the program.

Functional competencies

Technical competency and capacity should include :

  • Experience in community development and community engagement is essential
  • Knowledge and proven experience in CM WASH related programmes, knowledge in CM-WASH in camps considered as an advantage
  • Strong knowledge in Hygiene promotion and outbreak responses in camps, menstrual hygiene management, and disability inclusion.
  • Participatory methods implementing skills, and sound knowledge of local community development principles
  • Experience in writing reports and analytical documents.
  • Strong coordination skills
  • Knowledge in developing WASH IEC material, manuals, and relevant advocacy and knowledge management content
  • Knowledge in developing CM activities monitoring framework
  • Ability to set priorities, meet specific objectives, use judgment and knowledge;
  • Good interpersonal skills, diligence, open mindedness, and dedication.

Education/Experience/Language requirements

  • At least six years of experience in Community Mobilization with Secondary Education, or 2 years of experience in Community Mobilization with Bachelor degree in required area is required.
  • Experience with UN or INGOs in Jordan is considered an asset.
  • Fluency in both English and Arabic is required.


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