The IFC HR Client Services team is seeking to hire a Senior HR Business Partner (Senior HRBP), based in Hong Kong, SAR, China, to support IFC’s business in East Asia. The selected person’s client portfolio will cover HR operations in the following countries: China, South Korea, Mongolia, Thailand, Myanmar, Japan, Hong Kong, SAR, and the Philippines. S/he and will report to the Manager, HR Client Services based in Washington, DC.
As part of the regional HR team (which consists of another HRBP, based in Singapore, an HR Analyst and an HR Assistant), the Senior HRBP will work closely with regional and industry directors and managers on issues of organizational development and change management, based on a solid understanding of the business; participate in the development of new programs and policies; and coordinate activities with colleagues in HR Programs and the Centers of Expertise.
He/she will be for his/her clients the focal point of all HR matters in the countries under his/her coverage, including recruitment, on-boarding, management and staff development, performance management, workforce planning, compensation and benefits, learning, career counseling, succession planning and separations.
Duties and Accountabilities:
Policy Advice:
Advise staff and managers on HR policies and practices. Provide strategic advice to develop innovative HR approaches and solutions to complex problems using judgement and leveraging HR resources as appropriate.
Contribute to policy development by actively working with the Policy Unit on the need to adjust policy and by contributing to policy reviews.
Planning and Analytics, and Work Force Management:
Proactively use HR analytics to understand the staffing trends in the client area.
Advise and assist managers in workforce planning, considering existing and anticipated work requirements and institutional goals/objectives, e.g., analyze and advise on appropriate staffing levels, skill mix, work force diversity that corresponds to work program requirements and advances corporate goals, including support to job definition and selection of candidates, staff reassignment, mobility issues, and exit strategies and processes.
Understand the business model of the client and ability to assist the client managers in identifying the emerging HR implications for their work force.
Management of Performance and Development:
Advise managers and staff on effective career and performance management, and take the lead in identifying, assessing and resolving issues, problems, and conflicts, drawing on other World Bank Group resources as appropriate.
Provide support on managing complex Employee Relations cases (e.g., due to underperformance, behavioral/fit issues, etc.), as well as other type of managed exits.
Organizational Effectiveness/Business Consulting:
Proven track record as a trusted advisor to the business
Advise and support in the design and implementation of organizational effectiveness interventions, facilitation, development and management of high performing teams;
Mobilize resources from the HR Team and other units within the World Bank Group HR function, as required, to support effective HR management in the client area;
Participate as a team member on HR projects, working groups, task forces, etc. in the client area and/or at corporate level;
Contribute to the implementation of the corporate HR agenda.
Selection Criteria
Master’s degree in HR or related field, with at least eight years of significant experience in HR; prior experience working in international organizations or multi-national corporations preferred.
Broad-based knowledge and extensive experience in all major facets of HR management, current and emerging trends and practices; and in-depth knowledge and experience in more than one functional area of specialization; e.g., recruitment, performance management, career development, management coaching, or HR consulting.
Sound knowledge of general HR policies, processes and systems.
Proven ability to identify and implement business-related HR interventions, and ability to maximize the value-added resources available within HR in order to provide high quality client services.
Proven track record in implementing organizational development, performance management and/or change management projects.
Strong analytical skills and proficiency with analytical tools.
Strong drive for results with an understanding of assessing the risks, benefits and possible adverse consequences of different options while solving problems.
Professional integrity, willingness and flexibility to “roll-up your sleeves” to engage in all aspects of HR work from identification and design to implementation.
Excellent interpersonal and team building skills as well as experience in building and sustaining strong client relationships at the senior level; demonstrated capability to build the reputation of a trusted advisor to managers and staff.
Strong oral and written communication skills.
International experience and understanding of multicultural issues.
