The Regional HR Client Services team is looking to recruit one Senior HR Business Partner, based in Lagos, Nigeria, to support IFC’s business in Africa. The Senior HR Business Partner will be reporting to the HR Regional Lead and will facilitate the HR agenda for his/her assigned clients. He /she will design, lead, and coordinate the HR agenda for assigned clients, serve as an advisor to staff and management, and be the focal point of all HR matters throughout the employment lifecycle, including but not limited to talent acquisition and management, onboarding, staff development and deployment, performance management, workforce planning, compensation and benefits, learning, career counseling, and policy advise.
Duties and Accountabilities:
Design in collaboration with the Regional HR Client Services Manager and/or Regional lead the HR agenda and implementation plan for the assigned client group(s).
Gain a deep understanding of the client's business model and assist Directors and Managers in identifying HR implications for their workforce.
Guide to assigned clients on HR policies and practices.
Offer advice on innovative HR approaches and solutions to address emerging challenges, using sound judgment and leveraging HR resources when necessary.
Assist proactively Management in creating staffing plans by analyzing trends and staffing scenarios, advising on succession planning, determining appropriate staffing levels and skills mix, and promoting workforce diversity that aligns with work program requirements and corporate talent management goals.
Advise managers and staff on effective talent and career development, performance management, and take the lead in identifying, assessing, and resolving issues, problems, and conflicts, utilizing additional resources as needed.
Lead the design and implementation of organizational effectiveness initiatives and facilitate the development and management of high-performing teams.
Proactively generate and utilize HR analytics to understand staffing and other trends within the client area. Guide and mentor more junior HR colleagues for success in their current roles and for future growth
Proactively collaborate with IFC HR Centers of Excellence (COEs) and WBG resources, as necessary, to ensure effective delivery of the HR agenda and manage critical HR cases (e.g., performance, health, and exit) within the client area.
Contribute to policy development by actively collaborating with other HR units to identify the need for policy adjustments and ensure successful program implementation.
Lead or contribute to HR projects, working groups, task forces, etc., both within the client area, Client Services team level and at the corporate level.
Support proactively the implementation of the IFC Integrated Talent Management Strategy.
Work closely with and take action on assigned responsibilities by the Client Services Manager and /or Cluster Lead(s), such as lead/coordination of special initiatives, cross-cutting HR agenda, etc.
Selection Criteria:
Master’s degree in HR or related field, with at least 8 years of significant experience in HR; prior experience working in international organizations or multi-national corporations preferred.
Broad-based knowledge and extensive experience in all major facets of HR management, current and emerging trends and practices; and in-depth knowledge and experience in more than one functional area of specialization; e.g. recruitment, performance management, career development, management coaching, or HR consulting.
Sound knowledge of general HR policies, processes and systems.
Proven ability to identify and implement business related HR interventions, and ability to maximize the value-added resources available within HR in order to provide high quality client services.
Proven track record in implementing organizational development, performance management and/or change management projects.
Strong analytical skills and proficiency with analytical tools.
Strong drive for results with an understanding of assessing the risks, benefits and possible adverse consequences of different options while solving problems.
Professional integrity, willingness and flexibility to “roll-up your sleeves” to engage in all aspects of HR work from identification and design to implementation.
Excellent interpersonal and team building skills as well as experience in building and sustaining strong client relationships at the senior level; demonstrated capability to build the reputation of a trusted advisor to managers and staff.
Strong oral and written communication skills.
International experience and understanding of multicultural issues.
