Under the direction and guidance of the Human Resources Specialist (Talent and Organizational Development), the incumbent will contribute to strategic workforce planning, employee engagement and recognition initiatives, people analytics and workforce insight. The role ensures continuity of key organizational development initiatives while strengthening the link between HR analytics, engagement, recognition, and workforce planning.
Responsibilities:
Deliver guidance, training and coaching sessions, and practical tools to strengthen HR colleagues’ capacity to use data and analytics effectively.
Review, streamline and implement improvement to workforce data collection, reporting and analysis, enhancing accuracy, timeliness and usability of HR information.
Monitor emerging trends HR analytics and workforce planning, piloting and implementing new approaches and tools to improve workforce planning and employee engagement.
Ensure HR teams meet reporting requirements by monitoring compliance, providing guidance and tracking progress on agreed standards, fostering a culture of accountability and data-driven decision-making.
Serve as the focal point for HR data quality and governance, ensuring accuracy, consistency, and integrity of HR information across all systems.
Develop and maintain HR dashboards, scorecards, and analytics products (e.g. Oracle/Quantum, Data Warehouse, Power BI, ServiceNow) in collaboration with ICT and HR technology officer, providing actionable insights on people management.
Build HR colleague’s capability to self-serve routine reports through training, guidance, and user-friendly tools, ensuring accountability for day-to-day reporting remains with respective HR teams.
Analyze internal customer feedback and satisfaction data from ServiceNow, MS Forms, and other tools, identifying trends and offering recommendations to strengthen HR service delivery and the staff experience.
Support the bureau and office workforce planning exercises through data collection, workforce demand and supply analysis, and preparation of planning tools, templates, and reports.
Conduct data analysis, prepare scenarios, and document options, supporting the roll out of organizational realignment initiatives.
Consolidate and draft workforce reports, highlighting trends, risks (e.g. retirements, gender, geographical representation, diversity gaps), and recommendations.
Prepare the annual and triennial Status of the Workforce reports for Council and Assembly meetings, and related workforce and HR planning documents, including drafting speaking notes and minutes of meetings.
Provide administrative and analytical support to organizational alignment or restructuring exercises, including scenario preparation and documentation.
Requirements:
High school diploma or equivalent is required.
A university degree in Human Resources Management, Business Administration, Organizational Psychology, Data Analytics, Statistics, or related field.
A minimum of seven (7) years of progressive experience in human resources or a related field, within an international organization, Government or any large public/private sector organization.
Proven experience in HR analytics, workforce data, and reporting using HRIS, dashboards, or visualization tools (e.g., Power BI, Tableau, Workday, SAP SuccessFactors, Oracle HCM).
Experience in analyzing HR or workforce data and translating findings into actionable insights.
Experience in conducting research and surveys on HR issues.
Fluent reading, writing and speaking abilities in English.
