World Bank Group
Experience: 3 to 5 Years
Skill Required: IT and ICT
Apply By: 15-01-2023
The Global Telecoms & Client Services (ITSGC) department within ITS provides global communications and client services, products and support for all member organizations across the World Bank Group. Services provided by ITSGC include: global network, unified communications (Telephony and Video-conferencing), end-user device and mobility service provisioning, IT support (Helpdesk, front-line IT support and IT training), rapid application delivery services for the entire World Bank Group, as well as coordination and implementation of all infrastructure projects facing World Bank Group country offices.
Position Overview:
This position is a part of Unified Communications team within ITSUS unit under ITSGC. The Senior IT Assistant will be responsible for supporting the Video Services team in response to videoconferencing and virtual meeting related infrastructure support and enterprise level client support. This analyst will be working closely with Video and IP Telephony service team members, including external vendors in identifying, troubleshooting, and resolving simple to moderate technical and non-technical end user questions for all Unified Communication and Collaboration services.
Duties and accountabilities:
Selection Criteria:
Minimum Education/Experience:
Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=20629&site=1