PURPOSE: The role of a Program Coordinator is to plan efficiently and work effectively with interested volunteers and select, train, monitor and support the right set of mentors with adequate skills and the right mindsets to ensure quality mentorships are facilitated which in turn would help the organisation realise its mission and vision.
EXPERIENCE: Up to 2 years of relevant social sector experience or strong related sector experience.
OVERVIEW: The Program Coordinator is a key part of our program team. This role is an introduction to program management at Mentor Together. Individuals in this role execute a project of 70 – 100 mentorship pairs, in year 1, with the support of their mentee team and the Program Manager.
- Build a thorough understanding of the mentoring pre and post-match processes to be able to come up with innovative and creative solutions to operational challenges if any.
- Plan & execute mentor outreach reaching out to at least 400 – 500 mentors, over different mediums – corporate partners, social media etc
- Plan, conduct and transcribe at least 70 – 100 mentor interviews over the course of 1 year
- Plan and arrange for mentor training
- Participate in mentor-mentee matching
- Plan for and facilitate mentor-mentee introductions
- Read mentor logs and do regular check-ins with mentors
- Participate in ongoing mentorship planning and support activities
- Plan and execute review meetings with mentors and mentees
- Update the internal tracking sheets (weekly, fortnightly and monthly) on a timely manner to help track progress of the program on the mentor side
- Prepare monthly newsletter to share about project progress amongst team and mentor community
Inventory Management: Manage accounts and inventory for project. This includes project accounts, stock of curriculum and resources, data records in digital and hard copy.
- Strong planning and organising skills
- Demonstrable ability to work to deadlines and manage a varied workload
- Strong people skills
- Very strong oral and written communication skills
- Strong judgement
REPORTING RELATIONSHIPS: Reports to Senior Program Manager