Senior Operations Manager

Palladium International, Nepal

Skill Required:, Finance and AccountsHR and Admin
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
14th February, 2019

Job Description

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Project Overview and Role

About the Market Development Facility

At MDF, our teams work with businesses, associations and governments in Asia Pacific to help farmers and workers thrive. We use a market systems (MSD) approach to achieve long-term, lasting growth and create sustainable jobs for poor women and men. Women's Economic Empowerment (WEE) is central to our work on the ground, and our teams in Fiji, Timor-Leste, Papua New Guinea, Sri Lanka and Pakistan are dedicated to ensuring that our activities benefit women and girls. MDF is funded by the Australian Department of Foreign Affairs (DFAT).

MDF Nepal

MDF is exploring an exciting new partnership with BRAC in Nepal aimed at implementing a MSD program with an explicit focus on reaching very poor and marginalised communities. The program expansion is in the final stages, and this proposed assignment is focussed on establishing an in-country operational presence to enable rapid deployment of the program once final approval has been granted

Assisngment Objectives

MDF will expand its operations to Nepal in 2019. This will require establishing a new office, purchasing assets, recruiting staff and ensuring all legal and compliance issues are followed. MDF will recruit a short-term Senior Operations Manager (SOM) to head an advance team tasked with establishing an MDF presence in Nepal. The SOM will be required to work with a high degree of autonomy. They will be responsible for ensuring that the new operation in Nepal is fully aligned with MDF global policies and procedures, and compliant with DFAT and Palladium requirements. The initial contract period may be extended based on required approvals from DFAT and the adviser's performance.


Establish MDF Office(s) in Nepal:

  • Ensure MDF is aware of and meets all necessary requirements to operate legally in Nepal;
  • Identify and establish an appropriate office(s) for MDF including appropriate ICT infrastructure;
  • Identify suitable accommodation options close to the office;
  • Manage procurement of all goods and services;
  • Ensure adequate insurance coverage;
  • Ensure that all necessary safety measures, precautions and guidelines are adhered to.
  • Human Resource Management
  • Ensure that MDF is aware of and is compliant with local labor laws;
  • Manage the recruitment, deployment and orientation of initial team members;
  • Manage and maintain compliance of any expatriate staff visas, work permits and other documentation.
  • Start Up, Operations Manual and Security Plans
  • Develop a start up / mobilisation plan and budget;
  • Develop the MDF Nepal Operations Policies and Procedures Manual including
  • Human resources management
  • Procurement of goods and services
  • Financial management
  • Administration and logistics
  • Contract Templates compliant with local and Palladium legal requirements
  • Security Plan and Communications Tree
  • Other duties
  • Perform other duties as required, which are deemed necessary as directed by the Country Director/ Project Director.


  • Experience overseeing time sensitive mobilisations of donor programs;
  • Demonstrated experience in developing systems, processes and budgets;
  • A high degree of initiative, lateral thinking, and ability to work under pressure to meet deadlines;
  • Prior experience in a senior operations role, preferably with DFAT and/or Palladium;
  • Highly developed and proven communication skills in English;
  • Demonstrated ability in developing and delivering business strategy.


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