Senior Program Associate-Hyderabad

Aurora Health Innovations, Hyderabad, India

Skill Required:, Corporate Social Responsibility (CSR)Project ManagementProject/ Programme ManagementTraining and Capacity Building
Preferred Experience: 
1 to 3 Years
Email for CV Submission: 
Closing Date for Applications: 
31st May, 2021

Job Description

Manage end-to-end operations of Care Companion program at identified hospital partners of a state

  • Support Program Manager and partners in the implementation and maintenance of the Care Companion Program, including both on-site implementation (requiring travel) and off-site support ○ Manage partner communications and public relationships with diverse stakeholders like government officials and hospital-level staff/administrators
  •  Liaise with the central team in implementing programs designed as well as providing feedback from the field on what is working and what is not
  •  Document field activities including hospital launches, programmatic feedback, concept notes for new initiatives, case studies, etc.
  •  Manage logistics of implementation which shall involve working with hospitals, vendors, agencies, etc.
  •  Monitoring of the Care Companion Program in partner hospitals
  •  Quantitative Monitoring: Actively monitor the outputs data for the assigned hospitals and work along with the monitoring and evaluation team to address the operational challenges identified during the monitoring process
  •  Qualitative Monitoring: Conduct and supervise class quality audits for a randomly selected set of hospitals every month

 Support training of the trainer activities

  •  Support the Master Trainers/Lead Trainers in delivering the Training of Trainers (ToTs) modules for the different content areas in the local language
  •  Management of state and district level ToT workshops whenever conducted
  •  Program Iterations/Product Testing
  •  Work with an in-house team of designers and content creators to implement experimental design activities in the hospital partners
  •  Gather feedback on the experiments conducted by the design team, supporting them in making various operations/content decisions

Role requirements

  •  Healthcare or management background (MPH, MHA, MBA, MBBS, BDS, BPT, Bachelors in nursing, BAMS, BUMS, with management background)
  •  Open for EXTENSIVE travel to various district hospitals in the given state. Travel may be for an extended duration and sometimes require relocation to another region of the state
  •  Work experience of 3+ years in RMNCH program, Laqshya, Kayakalp or any other quality improvement program is mandatory. Sound knowledge of NHM is highly preferred.
  •  Proficiency in common computer applications
  •  Language criteria: Telugu, English
  •  Ability to work with the tough government system relentlessly yet sensitively in influencing them to support the program. Innovation and creative problem solving will go a long way in you performing your role well.
  •  Excellent communication and interpersonal skills, including sensitivity for building relationships and alliances across a diverse group of stakeholders
  •  Comfortable planning and running meetings, taking notes, directing conversations, and discussing timelines, and tasks
  •  Should be a team player Interested candidates to send updated resumes to

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