Senior Program Manager

World Vision, Congo

Skill Required:, Project/ Programme Management
Preferred Experience: 
3 Years
Closing Date for Applications: 
23rd April, 2019

Job Description


World Vision is present in 13 out of 26 provinces of the Democratic Republic of the Congo (DRC). The country is the 7th most fragile state in the World according to the Fragile States Index and ranked 176th on the 2015 Human Development Index out of 188 countries, in spite of its abundant natural resources.

To reflect the geographic scope and diversity of socio-economic contexts and needs, WV’s operations across the country are organized into five operational zones. The South, West and part of North-West zones host primarily long term development projects funded through sponsorship with a mix of non-sponsorship, gift-in-kind and grants, while the Eastern and Central (Kasai) zones are essentially emergency-focused.

The “Empowering Children and Communities in Tanganyika to Learn” project funded through the Australian NGO Collaboration Program (ANCP) will be based in the Province of Tanganyika in the Southern Zone and will be managed from World Vision’s base in Kalemie, located 850 Km from the zonal office. WV has a minimal presence in Tanganyika, but the WV National Office strategy has selected this area for grant growth to leverage wide investments of humanitarian and development donors, including DFID, USAID, WFP and other UN entities, etc. Apart from managing the ANCP project directly, the position of the Base Manager will also provide coordination of other WV interventions in the Tanganyika area.


The Senior Program Manager will have overall responsibility for coordination of all activities of projects run from the Kalemie base. This includes networking and relationship building with local stakeholders and providing coordination and administrative supervision to staff of other projects who are stationed in the Tanganyika area while ensuring the security, accountability, and sustainability of the program and contribution to Child wellbeing outcomes.

S/he will be responsible for technical leadership and administrative oversight of the program and will serve as the principal institutional liaison to the donor and local government entities. The Senior Program Manager shall have a keen understanding of the unique political and security dynamics in the area and work collaboratively with other WVDRC departments at zonal and national levels to ensure operations run smoothly and effectively.


Programme Management:

  • Ensure the assessment and design processes for the ANCP project are carried out successfully according to the timeframes agreed with the Support Office.
  • Work with People & Culture in the recruitment of competent staff for various approved positions of the ANCP project.
  • Conduct frequent conversations with ANCP project staff to support their performance and development, and ensure WV’s performance management processes are followed.
  • Ensure programmes in the area deliver on donor approved budgets, plans and key deliverables.
  • Establish and maintain effective project reporting, monitoring, evaluation and communication systems.
  • Plan and coordinate Disaster Management initiatives across the area programme.
  • Ensure an effective and efficient monitoring system is in place which includes community and stakeholders participation.
  • Manage World Vision assets according to approved policies and procedures.
  • Coordinate the work and interactions between teams of different projects in the area.
  • Communicate progress and challenges in implementation, including changes to the security and humanitarian situation, to the Zonal Director as frequently as necessary.
  • Establish and maintain effective project reporting, evaluation, and communication systems.

Base Coordination:

  • Coordinate work in the Kalemie base ensuring that World Vision operates as one organization in the area.
  • Lead the networking and development of positive relationships with other NGOs, local government officials, local churches, and community leaders in the area programme.
  • Engage in advocacy and represent the sub-zonal programme.
  • Ensure that competent and motivated staff are hired, nurtured and retained.
  • Ensure staff in the area work in ways consistent with WV values, policies and business procedures or those agreed with donors.
  • Support spiritual development of the entire area programme team.
  • Take a lead role in advocating/promoting the organisation to local officials and other organizations.
  • Ensure effective communication with the National Office and the donors on relevant issues.


  • Facilitate adoption of best practice/approaches/models in the course of the implementation of the project.
  • Ensure that business processes, standards and guidelines related to Education are effectively applied in project implementation.
  • Ensure that lessons learnt are documented and are applied during the balance of the project life and incorporated into future proposal designs.
  • Monitor and review monthly expenditures in consultation with relevant stakeholder and ensure project expenditures are within budget.

Risk Management:

  • Ensures staff and partners understand WV’s child protection and safeguarding policy as well as other risk management policies and adhere to them in conducting WV business.
  • Ensure efforts are taken to respond promptly and appropriately to incidents.
  • Ensures all projects in the base support awareness raising for prevention and reporting of child protection incidents which occur across the base.


  • Coordinate with the Security Department to ensure staff wellbeing and security is supported and promoted.
  • Establish core security requirements are met in line with the specific context rating.


  • Minimum Qualification required: A university degree Education science, development studies, social science, Engineering or related field.
  • Experience Minimum of 4 years of progressively responsible professional experience in Development programming in Emergency context, including experience in managing Education projects.
  • Preferred Certificate in project management with working experience preferably in development or emergency.
  • Must be a committed Christian, able to stand above denominational diversities.
  • Perform other duties as required.

Technical Skills & Abilities:

  • Knowledge of project management cycle.
  • Knowledge of supply chain principles in humanitarian work.
  • Ability to conceptualize and logically document an intervention.
  • Ability to plan and conduct an assessment using conventional methodologies (i.e. SPHERE, Child protection policies, Do No Harm, etc.)
  • Ability to network and negotiate with partners.
  • Ability to monitor input and activity implementation.
  • Good report writing skills. Ability to summarize important information.
  • Analytical and experienced knowledge of the complex emergency context in DRC.
  • Being fluently in French (written and oral).


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