Senior Public Sector Performance Specialist

The World Bank, Kuala Lumpur, Malaysia

Skill Required:, Policy/ Advocacy and CampaignProject/ Programme Management
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
16th July, 2015

Job Description


• Malaysia and the World Bank Group expect to open a World Bank Group office in Kuala Lumpur in the fall of 2015.
• The new office will function as a global research and knowledge hub, while also serving the Malaysia country program.
• Its main objective will be to facilitate the sharing of Malaysia’s successful development experience with other countries around the world.  
• This new knowledge and research partnership builds on and complements a robust existing program of advisory services.
• Malaysia and the Bank recently signed a 5-year Framework Agreement for the Bank to continue providing inbound knowledge through reimbursable advisory services on demand.  
• Accordingly, a work program has been agreed between the World Bank and the GoM within the context of a deepened engagement in the field.
• The work program is organized into 4 pillars (growth and poverty reduction; public sector performance; modern and integrated financial services, and economic development and planning.  
• The GGP’s relationship with GoM had been initiated through its engagement of advisory and analytical work.  
• The selected candidate will be expected to deepen the policy dialogue within the context of the new office and more sustained presence in the field while at the same time exploring opportunities for examples of • Malaysia’s reform to be used elsewhere within the region.  
• The proposed partnership also envisages a combination of peer-learning, capacity building and training programs, targeted technical assistance and advisory services on key issues, and demand-driven research and analytical work for areas of common interest for ASEAN where knowledge gaps exist.
• Countries for out-bound knowledge include Myanmar, Laos, and Cambodia, among others.


The specialist will have experience and practical and analytic skills in areas such as: (i) improving performance through center of government approaches (delivery units, performance-oriented budgeting, etc.); (ii) performance-oriented human resource management (e.g., improving the impact of performance evaluation mechanisms, use of monetary and non-monetary awards for achievement); and (iii) capacities necessary to sustain performance improvements in line departments and agencies.  Specifically, the specialist will carry out the following functions:  

• Develop methodological approaches for assessing public sector performance orientation and benchmarking good practice with the aim of convening key stakeholders on the state of public sector performance, including possible development of a regional or global community of practice on public sector performance;
• Contribute to the Government of Malaysia-World Bank public sector performance management dialogue on potential policy interventions linked to organizational and public administration performance as part of selected programmatic TA and other analytical work in the region;
• Support the public services and performance management agenda, drawing on experiences across the spectrum of Malaysian results based management approaches through knowledge exchanges on successful transformational change, performance improvement in sectors, and methodology development;
• Facilitate dialogue with, inter alia, PEMANDU (Malaysia’s Performance Delivery Unit), the Ministry of Finance, MAMPU, and agencies within the Prime Minister’s Office on delivery standards, delivery routines to address key delivery bottlenecks, and key performance indicators to ensure collaboration with line ministries and other agencies;
• Interface between both inbound (viz., RAS) and outbound knowledge while leveraging other knowledge nodes (e.g. Singapore, South Korea, Chile).  Contribute to the regional knowledge exchange by launching an annual global report on public sector performance, managed by the Malaysia hub, and with an annual event on public service and performance in collaboration with government agencies;
• Integrate political economy issues, organizational and institutional analysis, and change management into the public sector reform work in Malaysia;
• Other tasks that are assigned by the Practice Manager within this broad engagement area.

Selection Criteria:

• Minimum Education: Master’s in public economics, public finance, political science, public administration, management or other educational background associated with budgeting, revenue or civil service reform
• Minimum Years of Directly Relevant Experience: 8; experience of working in government will be preferable, though not essential.
• A strong understanding of the key public financial management processes, as well as knowledge of international good practices
• A strong, intuitive grasp of the political economy of developing countries based on reform experience is expected
• Significant experience in the application of good practices, trends and emerging lessons in performance management reforms, and experience adapting that knowledge to countries in various stages of development;
• Ability to conceptualize and design analytical work on public sector performance reform;
• Strong organizational, research and oral presentation skills;
• High degree of motivation, initiative, flexibility, reliability and diplomacy.
• Direct experience in capacity-building activities and dialogue with government officials is highly preferred.
• Superb interpersonal skills. Ability to collaborate effectively with multidisciplinary bank staff teams, governments, NGOs and donors, while being diplomatic and sensitive to cultural, political and gender issues.
• Strong oral and written communication skills, including the ability to present complicated analyses to non-specialist audiences.
• Ability to multi-task and work under pressure. Ability to work within tight deadlines and budgets to produce high quality products.

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