Senior Support Services Assistant

UNOPS, Bamako, Mali

Skill Required:, Finance and Accounts
Preferred Experience: 
5 years
Closing Date for Applications: 
5th January, 2020

Job Description

Background Information - PSC

UNOPS Thematic Action Center for Peace and Security - PSC

The UNOPS Thematic Action Center for Peace and Security (PSC) is located within its North American Office. It is one of the main mine action service providers, along with the Mine Action Service (SLAM), UNDP, UNICEF, the governments of countries affected by landmines, as well as other partners in the field of mine action. This Center is responsible for administering, supporting and supervising the day-to-day management of the offices managing the field projects, responding to both client requests and UNOPS rules and regulations.

The Center is headed by the Director of the PSC, who has general authority and is held responsible for the results of the Thematic Action Center for Mine Action towards its customers.

Mali is facing a problem of weapons and contamination of the risk of explosives, following long-standing and recent armed conflicts. The presence of explosive remnants of war (ERW), improvised explosive devices (IEDs) and unsecured stocks of weapons and ammunition (obsolete, abandoned or neglected) constitutes a serious threat to civilians as well as to MINUSMA and humanitarian personnel operating in the country.

Background Information - Job-specific

  • The United Nations Antimine Action Service (UNMAS)
  • UNMAS deployed to Mali in January 2013 to conduct an emergency assessment of the situation regarding explosive threats, in support of United Nations Security Council resolution 2085 (2012). In July 2013, the United Nations Mission for Integrated Multidimensional Stabilization in Mali (MINUSMA) was established by Security Council resolution 2100 and is currently operated by Security Council resolution 2480 (2019). In accordance with these mandates, the United Nations Mine Action Service (UNMAS) has engaged UNOPS to implement a mine action program in Mali. The UNMAS mine action program in Mali seeks to:
  • Reduce the explosive threat to MINUSMA and United Nations personnel;
  • Build national capacity to mitigate explosive threats and enable compliance with international treaty obligations;
  • Improve the protection of civilians.
  • Functional Responsibilities

Under the general supervision of the Head of Support Services and under the direct supervision of the Logistics Manager, the Senior Support Services Assistant supports in the transparent and efficient provision of logistics services to the central office and regional offices UNMAS Mali in accordance with UNOPS rules. His functional responsibilities include:


  • Provide accurate and timely responses to questions about the processes and outstanding issues to the people / units involved;
  • Supervise, if necessary, transportation services, including customer service, regular vehicle maintenance, insurance and consumption monitoring;
  • Quickly report and investigate accidents, damage, loss or theft of vehicles; update and maintain the vehicle history report;
  • Actively work with internal customers to provide and exchange information on a variety of issues in logistics processes and transactions, in order to provide correct and timely services;
  • Participate in shipments, customs formalities, preparation of documents for UNMAS shipments (received / sent), necessary documentation and the implementation of follow-up measures;
  • Understand and comply with local customs procedures and procedures for delivering items via the MINUSMA task order; and represent UNMAS at customs;
  • Understand MINUSMA's internal procedures for shipping items within the country using the Mission Freight Movement Request (CMR) process;
  • Understand the terms of international trade (INCOTERMS) used in UNOPS logistics processes.


  • Extract and compile statistical data from internal and external sources in order to prepare periodic reports, facilitate analysis and work to improve logistics processes;
  • Ensuring the monitoring of deadlines, commitments made, measures taken and the coordination of the collection and presentation of reports to the head of unit;
  • Provide administrative support to workshops and retreats of the logistics unit;
  • Provide specific information to the person or unit on request regarding the administrative steps required and the status of their project file;
  • Help the transportation manager to produce weekly and monthly reports on vehicle use and fuel consumption;
  • Participate in physical inventory checks, in the periodic drafting of inventories and property reports;
  • Conduct and report on office maintenance needs and customer satisfaction;
  • In conjunction with the Procurement unit, ensure that the Logistics unit is constantly aware of the current purchasing process in order to allow the Logistics unit to anticipate receipt and customs clearance measures;
  • Organize an archiving system and keep the unit's documentation up to date while ensuring the protection of confidential documents;
  • Maintain the online SOP library of UNMAS logistics and make it available to UNMAS staff.

Qualified applicants are strongly encouraged to apply

Education / Experience / Language requirements


  • A high school diploma with a minimum of five (5) years of relevant experience is required; or
  • A university degree (Bachelor) or equivalent with at least one (1) year of experience.

Professional experience

  • Relevant experience is defined as experience in Logistics or Administration.
  • Experience in the Supply Chain is required
  • Having a valid driver's license is required
  • Professional experience in the use of MS Word, Excel, PowerPoint and databases is desired


  • French fluently read, spoken and written is required.
  • An intermediate level of English read, written and spoken is required.


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